Unit Associate 1

1. Assists with team members scheduling including weekends:

• Assigns scheduled visits to appropriate team members
• Communicates with clients to confirm visit dates and times 

• Collaborates with answering service to provide on-call triage assignment including updates throughout the month.

1. Maintains calendars for team members schedules:

• Prepares and distributes monthly schedules

• Maintains accurate electronic schedule in EPIC.

1.  Manages communications for assigned clinical team:
   • Receives and delegates phone calls, letters and faxes to appropriate team member
   • Effective communication to facilitate optimal customer service

   • Maintains confidentiality.

2.  Works in collaboration with all agency team members:
   • Supports other clinical teams based on agency need
   • Flexes work hours to ensure office coverage
   • Accepts other assignments as requested/assigned.

1. Manages various reports with appropriate follow up with field clinicians, Clinical Assistant Managers and Team Manager.

1. Orients new employees:

   • Cross trains to learn new skills and demonstrates a willingness to teach other.

2. Assists with management of IDT and staff meetings: 
   • Assists with management of team meeting calendar
   • Assists with scheduling and managing annual competencies and mandatory in-services
   • Coordinates services for outside labs, tracks lab results and faxes to field nurse and physician
   • Provides lab results to clinical team Assistant Manager for review.

• High School Diploma, Bachelor’s degree preferred
• At least three years administrative experience or a graduate of an accredited business school with at least one-year administrative experience
• Ability to use office equipment efficiently including computer proficiency
• Ability to work in a team setting
• Highly organized
• Demonstrates excellent communicative and customer service skills
• Ability to identify problems and seek the appropriate assistance to rectify them
• Ability to work with diverse group of colleagues and customers at all levels of the organization.

Minimum Salary (Hourly Rate): 20.970000

Maximum Salary (Hourly Rate): 34.640000

Salary Admin Plan: CLE