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Cintas

Uniform rental, cleaning, and safety services

Account Specialist

Customer SupportUpdated on Nov 14
Full-timeFort Myers, FL, USANo salary listedIn-person

About the Job

Requirements

  • At least 1 year of customer service experience.
  • A high school diploma or GED.

Responsibilities

  • Answer customer calls and promptly resolve issues for internal partners and external customers.
  • Enter data, assist with account reconciliation, and prepare reports and invoices.
  • Process new accounts and orders and work on occasional miscellaneous projects.
  • Make outbound customer calls to gather information and follow up to resolve customer issues.

Desired Qualifications

  • A bachelor's degree.
  • Experience handling high volumes of inbound, outbound, and transferred calls.
  • Three years of business-to-business account support experience.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook, and with intranet and internet tools.
  • Experience proofreading and editing documents.

About the Company

Cintas

Uniform rental, cleaning, and safety services

Cintas provides a broad range of workplace services and products primarily in North America, including workwear rental and cleaning, facility services, first aid and safety supplies, and fire protection. It operates on a subscription model where clients pay recurring fees for uniform rental and maintenance, facility services, safety training, and safety products. The company delivers its services through a combination of on-site support, centralized distribution, and cleaning networks to keep workplaces safe, clean, and professional. What sets Cintas apart from competitors is its integrated, one-stop approach with a large national footprint, emphasis on operational excellence, and strong focus on customer service and regulatory compliance. The goal is to help businesses maintain safe, compliant, and professional environments by providing reliable, ongoing support and training through predictable, recurring partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Mason, OH
Founded
1929

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