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Hello Fresh

Meal-kit delivery service with subscriptions

Executive Chef

Culinary & Kitchen ProductionConfirmed live in the last 24 hours
Full-timeMississauga, ON, Canada

About the Job

Requirements

  • At least 5 years of experience in a large industrial or commissary kitchen and high-volume food preparation.
  • Be a subject matter expert in food quality, with a process-driven approach to diligently tracking inputs and outputs and using data to measure performance and set priorities.
  • Demonstrate the ability to influence without authority, lead through dotted-line reporting, and collaborate across cross-functional teams.
  • Be comfortable with regularly scheduled travel to the Calgary distribution centre and/or supplier sites.
  • Align with a culture of egolessness, customer focus, data-driven decision-making, and long-term outcomes.
  • Communicate effectively with different audiences and speak to employees with tact and diplomacy.
  • Be comfortable working in hot, cool, and cold environments (0–30°C) and standing for long periods.

Responsibilities

  • Act as the customer's advocate in the production facility by reviewing NPS data, customer feedback, and product returns and translating insights into actionable culinary improvements.
  • Define, document, and own food quality standards across all SKUs, including Critical-to-Quality benchmarks, standard operating procedures, and sensory evaluation protocols.
  • Conduct regular recipe verification checks on the floor to confirm execution to specification, identify recipe drift, and partner with Executive Sous Chefs to implement corrective updates.
  • Partner with the Commercialization team on recipe scale-up, kitchen trials, and stabilizing new products in high-volume production.
  • Identify opportunities to improve product quality, reduce waste, and enhance the customer eating experience in partnership with the Continuous Improvement team.
  • Ensure standards, checks, and methods are documented, trained, and consistently applied across shifts.
  • Provide technical guidance and enforce standards with Executive Sous Chefs and Sous Chefs to improve culinary precision, compliance, and quality control.
  • Provide strategic culinary input into equipment investments, capacity planning, and process-design decisions.
  • Manage relationships with co-manufacturers and collaborate with their culinary staff and leadership.
  • Ensure the kitchen operates in accordance with provincial and federal health and safety codes and comply with occupational health and safety acts and regulations.

Desired Qualifications

  • Chef de Cuisine Certification (CCC).

About the Company

Hello Fresh

Meal-kit delivery service with subscriptions

HelloFresh provides meal kits that deliver fresh, pre-portioned ingredients and chef-curated recipes to customers’ doors through a subscription service. Customers choose from a weekly menu of meals and dietary options (vegetarian, low-calorie, family-friendly), select their delivery day, and receive ingredients and step-by-step instructions to cook at home. The service eliminates meal planning and grocery shopping and can be flexibly managed—subscribers can skip weeks or cancel anytime. The company differentiates itself with a broad, customizable menu, focus on fresh produce and sustainable sourcing, and convenience for busy households. Its goal is to make home cooking easy, healthy, and accessible while providing flexible, affordable meal options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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