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Sun.Auto

National tire and auto service network

Automotive Repair Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeConway, AR, USAIn-person

About the Job

Requirements

  • At least 5 years of experience in automotive service, tire, retail, or store management, with a strong track record in sales, operations, and team leadership.
  • Demonstrated ability to motivate, coach, and lead high-performing teams in a fast-paced, customer-facing environment.
  • Experience managing store performance, operational plans, key performance indicators, budgets, labor, inventory, or profit-and-loss-related results.
  • Strong customer service, sales, problem-solving, and communication skills, including the ability to resolve issues professionally and follow through on commitments.
  • Ability to work in a process-driven environment with attention to detail, accountability, and sound judgment.
  • Comfort using point-of-sale systems, basic computer tools, reports, and store performance data to guide decisions and coach performance.
  • High school diploma or equivalent.
  • Valid driver's license and successful completion of a Motor Vehicle Records check.
  • Ability to work a flexible schedule based on business needs, including Saturdays, opening and closing shifts, and occasional holidays as applicable.
  • Must be at least 18 years old.
  • Automotive shop and retail store environment may involve moderate to loud noise, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and extreme heat or cold.
  • Ability to stand for extended periods and walk throughout the store, shop, parking lot, and customer areas as needed.
  • Ability to bend, stoop, kneel, crouch, and move throughout the shop and store environment regularly.
  • Ability to lift and/or move up to 10 pounds regularly and up to 50 pounds as needed.
  • Vision sufficient to detect color and depth and refocus, with use of safety goggles or other personal protective equipment as required.
  • Ability to communicate with customers, teammates, vendors, field leaders, and support teams.

Responsibilities

  • Lead the store team to deliver a professional, customer-first experience that builds trust, repeat business, and long-term customer relationships.
  • Recruit, hire, onboard, train, coach, and develop teammates to drive performance, engagement, and retention.
  • Set clear expectations and hold the team accountable while maintaining a positive, inclusive, and safety-focused work environment.
  • Analyze store metrics and execute action plans to meet or exceed targets for sales, car count, average repair order, gross profit, labor, productivity, conversion, and controllable expenses.
  • Own store-level profit and loss by driving revenue growth, labor efficiency, cost control, and inventory discipline.
  • Manage parts and tire inventory in the point-of-sale system, including receiving, invoicing, returns, core returns, and warranty tracking.
  • Resolve escalated customer concerns promptly and professionally, partnering with District leadership and Customer Care as needed.
  • Serve as the primary store contact for vendors, facilities, and equipment needs, escalating through the appropriate channels.
  • Keep the store clean, safe, organized, and compliant with company standards, safety procedures, and applicable regulatory requirements.
  • Work a flexible schedule based on business needs, including opening and closing shifts, weekends, and occasional holidays as applicable, and perform other duties as assigned.

Desired Qualifications

  • Automotive service, tire, or mechanical experience is strongly preferred.
  • Previous Store Manager, Assistant Store Manager, Service Manager, or multi-department retail leadership experience is preferred.
  • A State Inspector License, where applicable, or the ability to obtain one within 30 days of hire is preferred.
  • An associate degree, technical certification, or Automotive Service Excellence-related certification is preferred.

About the Company

Sun.Auto

National tire and auto service network

Sun Auto Tire & Service operates a national network of local auto repair and tire shops, providing services such as tire sales, rotation and repair, oil changes, brake work, A/C/heating service, steering and suspension, and vehicle diagnostics. Each visit includes a Courtesy Digital Vehicle Inspection to increase transparency, and the company runs a dedicated fleet program for commercial clients. The business grows by acquiring established community shops across the United States and keeping their local branding, enabling a broad national footprint while preserving local customer relationships. Leadership, including CEO Tony Puckett and backers Leonard Green & Partners, focus on expanding through acquisitions and integrating the network under the Sun Auto umbrella. The goal is to continue rapid growth by adding well‑established shops across more regions to reach hundreds of locations serving both individuals and fleets.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Tucson, AZ
Founded
2017

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