Field Service Engineer - Inter

Overview

Keysight is a mission-critical design enablement partner for organizations solving the world’s most complex engineering challenges. With deep engineering expertise and leading design, emulation, and test solutions, our ~16,800 employees help customers in over 100 countries accelerate innovation across communications, automotive, energy, quantum, aerospace and defense, semiconductor, and artificial intelligence markets. Learn more about what we do.

At Keysight, people come together to explore new ideas, challenge what's possible, and advance the technologies defining the future. Here, you'll find opportunities to do your best work, take your career further, and thrive in an award-winning culture. Learn more about our benefits.

Responsibilities

• Basic/Immediate Responsibility
  o Responsible for WTS (Wafer Test System) service & maintenance activities such as installation, test, validation, calibration & repair of electronic or analytical instruments, products and modules to maintain functionality and accuracy.
  o Service is performed on Keysight WTS products.
  o Work is typically performed at a customer location.
  o Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
  o Contributing to and managing various projects.
• Extended/Future Responsibility
  o Works on on-site customer service and support assignments with broadly defined objectives which may involve customer’s operation efficiency, asset management, training & consulting, etc.
  o Solves straight-forward issues, challenges and problems within field of specialization
  o Proactively responds to potential WTS issues to prevent unplanned interruption of customers' business.
  o Delivers (does not design) fully integrated solutions, which may include peripherals, communications, system solutions and applications software.
  o Serves as an internal resource on technical issues. May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.

Qualifications

• Required
  o Graduation of college/university, majoring electrical/electronical engineering or related majors
  o Demonstrated written and verbal English communication skill
  o Self-motivated and passion
  o +4 years work experience is required
• Desired, if available
  o Broad knowledge of measurement science
  o Equipment repair & calibration service experience.
  o Programming experience
  o Project management knowledge/skill/experience

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***