Financial Analyst - Back Office

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

Section 1: Position Summary

The Financial Analyst is responsible for QC and performing advanced operational and financial analysis functions for offshore 529 plan administration by leveraging Kofax and Unite. The Financial Analyst ensures accurate financial processing, workflow optimization, risk mitigation, and process improvements across daily transaction management and reporting environments.

Section 2: Job Functions, Essential Duties and Responsibilities

• Responsible to Verify the Cheque scanned through Kofax system to create the Occurrence in Unite to match Expectation amount.
• Analyze and review account activity, detect irregularities, perform data reconciliations, and resolve exceptions in Unite to maintain account and reporting integrity.
• Prepare, review, and optimize regular operational, financial, and compliance reports for leadership, surfacing trends and actionable insights.
• Monitor incoming requests in Kofax, and support escalation workflows to resolve time sensitive or high impact items.
• Collaborate with onshore and cross border teams to standardize procedures, communicate risks, and execute on global offshore operations strategies.
• Recommend and lead automation and process improvements leveraging the capabilities within Kofax and Unite to reduce errors and streamline the workflow.
• Support internal and external audits with well documented analysis, reconciliation evidence, and operational controls.
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always®. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.

Supervision  

• N/A

Section 3:  Experience, Skills, Knowledge Requirements

• Strong analytical and problem-solving skills with a process improvement mindset.
• Effective collaboration in global, cross functional teams with clear communication in English.
• Understanding of US 529 plan regulations and related financial services compliance is a plus.
• Able to work flexible hours to align with onshore team requirements and business needs.
• Comfort with regulatory requirements in global financial services delivery and strong documentation practices
• MBA, preferable from Finance background
• Experience in the US retirement industry for 2 to 4 years
• Open core Night shifts based on business requirements 
• Good verbal & written communication skills
• Good typing skill and attention to detail.
• Good time management skills
• Ability work independently.
• Familiarity MSOffice software applications, including Excel & Word

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

We are proud to be an Equal Opportunity Employer

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.