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Capgemini

Global consulting, technology services, outsourcing

D365 Technical Project Manager

Program ManagementConfirmed live in the last 24 hours
Full-timeChicago, IL, USAIn-person

About the Job

Requirements

  • Experience with contact center programs.
  • Experience implementing large-scale CCaaS contact centers, including IVR, CTI, chat, and integrations.
  • Experience deploying Dynamics 365 in complex environments and conducting global, multi-geography rollouts.
  • Ability to understand Dynamics 365 requirements and capabilities and identify program risks.
  • Ability to interface with Microsoft and other third-party vendors.
  • Experience executing end-to-end Dynamics 365 contact center projects.

Responsibilities

  • Drive a large program as a Technology Project Manager in support of an enterprise-level client.

Desired Qualifications

  • Experience with Avaya, Genesys, or a related legacy CTI platform.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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