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UF Health

Director Health Information Management

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeGainesville, FL, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in health information management, health informatics, healthcare administration, business administration, or a related field is required.
  • At least seven years of progressive Health Information Management experience is required.
  • At least three years of leadership experience in a manager, director, or other leadership-level role is required.
  • One of the following certifications is required: Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT).
  • Demonstrated expertise in team leadership, talent development, coaching, mentoring, succession planning, and building high-performing teams.
  • Ability to collaborate effectively with Clinical Documentation Integrity (CDI), Health Information Management (HIM), Revenue Integrity, Billing Operations, and Information Technology (IT).
  • Strong written and verbal communication, facilitation, presentation, and stakeholder engagement skills.
  • Strong change leadership and continuous improvement capabilities grounded in data, analytics, and performance outcomes.
  • Enterprise governance capabilities across the medical record lifecycle.
  • Knowledge of HIPAA privacy requirements, HIPAA security fundamentals, medical record disclosure practices, and Protected Health Information (PHI) management.
  • Knowledge of record retention requirements, legal hold processes, audit response procedures, and healthcare documentation regulations.
  • Expertise in Release of Information (ROI) operations, medical record documentation standards, defensible release workflows, and information governance best practices.
  • Working knowledge of document management systems, imaging and scanning workflows, indexing processes, record integrity management, and record corrections and amendments.
  • Familiarity with patient portal request support operations, Epic MyChart functionality, service recovery best practices, and patient-facing HIM services.
  • Experience with HIM automation technologies, vendor management platforms, and workflow optimization tools.
  • Analytics and reporting expertise, including monitoring and managing throughput and turnaround times, operational backlogs, quality metrics, unit-cost performance, and operational efficiency measures.
  • Strong analytical, organizational, compliance, and leadership skills focused on operational excellence, information governance, patient privacy, and continuous improvement.

Responsibilities

  • Provide enterprise leadership over the medical record lifecycle and health information governance, including document scanning, indexing, and quality controls; data integrity through chart corrections and amendments; patient portal request support such as MyChart; and release of information.
  • Be accountable for record availability, integrity, privacy, retention, and defensibility in support of patient care, billing and appeals, audits, and legal requests.
  • Advance standardization, automation, analytics, and vendor strategy.
  • Partner with Clinical leaders, Compliance/Privacy/Legal, Information Technology, Revenue Cycle, and Coding/Clinical Documentation Integrity to improve data quality, reduce operational friction, and manage risk.

Desired Qualifications

  • A master's degree is preferred.
  • Experience in a complex hospital, health system, academic medical center, or multi-site healthcare environment is preferred.
  • Preferred certifications include Certified in Healthcare Privacy and Security (CHPS), Certified Health Data Analyst (CHDA), or other relevant HIM, privacy, informatics, or healthcare leadership certifications.

About the Company

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