Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are hiring an experienced Google Workspace Administrator/Architect to join our Bangalore IT team in a hybrid capacity. Reporting to the Director of Business Applications Support, this role is responsible for end-to-end administration, design, implementation, and support of our Google Workspace platform, with a focus on enhancing team productivity, collaboration, employee experience, and driving the strategic adoption of AI tools like Google Gemini company-wide.

What You’ll Do (Role Expectations)

Lead the design, implementation, and long-term strategic vision for enterprise Google Workspace tools (Gmail, Drive, Meet, Calendar, Docs) and integrated generative AI capabilities (Google Gemini).
Champion and drive the rollout, administration, governance, and organizational adoption of Google Gemini Enterprise capabilities across all Workspace applications.
Develop automation scripts using Google Apps Script, Google Apps Manager (GAM), and APIs to optimize group management, administrative workflows, and AI-enabled automations.
Configure SAML-based SSO and SCIM provisioning/deprovisioning for seamless, automated user lifecycle management and role-based access control.
Implement robust security policies, compliance standards, Data Loss Prevention (DLP), AI governance frameworks, and Mobile Device Management (MDM) solutions to secure corporate data across endpoints.
Resolve complex technical escalations, partner with Google/third-party vendors, deliver end-user training on Workspace and Gemini productivity enhancements, and analyze performance metrics to continuously improve collaboration.

Who You Are (Success Profile)

Thrives in Ambiguity: You are comfortable building the path as you walk it, viewing dynamic environments and emerging technologies like Generative AI as raw material to build something meaningful.
Acts Like an Owner: You possess a strong bias for action, operating with integrity and balancing high-level strategy with hands-on execution.
Laser-Focused Problem-Solver: You love running toward technical challenges, focused on finding innovative solutions and AI-driven efficiencies that deliver maximum organizational impact.
High-Trust Collaborator: You are ambitious for the team, fostering a culture of trust through ongoing, clear, and respectful feedback.
Dedicated Learner: You hold a true growth mindset, actively exploring cutting-edge AI capabilities and seeking feedback to continuously refine your skills and support your team.

What We’re Looking For (Minimum Qualifications)

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain.
10+ years of experience administering and managing enterprise-grade Google Workspace environments.
Practical experience configuring, managing, or piloting Google Gemini for Workspace and implementing enterprise AI security and usage policies.
Deep proficiency with Google Admin Console, Google Vault, Google Apps Script, GAM, and API integrations.
Practical experience configuring SAML for SSO and SCIM for user lifecycle management.
Proven track record implementing Mobile Device Management (MDM) policies and device compliance controls.

What Will Make You Stand Out (Preferred Qualifications)

Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency.
Master’s degree in Information Technology, Computer Science, or a related field.
Google Workspace Administrator Certification.
Google Cloud Professional Collaboration Engineer certification or specialized credentials in Google Cloud AI / Gemini.
Demonstrated track record of leading company-wide Gemini/AI onboarding programs, user training, and productivity initiatives.

#LI-Hybrid #LI-NT1

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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Staff Information Systems Engineer

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