Compliance Specialist
About the job
- A Bachelor's degree in a related field and at least two years of experience in the healthcare or nonprofit field are required.
- Must be willing to travel extensively throughout all boroughs.
- Must be willing to work a flexible schedule to meet departmental needs.
- A high school diploma or equivalent with at least seven years of experience in the healthcare or nonprofit field may substitute for the Bachelor's degree.
- A Master's degree is preferred.
- Audit experience is preferred.
- Implement and develop regulatory compliance strategies and provide technical support and training to program staff.
- Conduct Medicaid billing reviews to verify that documentation supports billing.
- Review and audit the quality of clinical case documentation and services.
- Conduct site visits to ensure compliance with regulatory mandates.
- Conduct follow-up audits to confirm corrective actions have been implemented and are effective.
- Draft written reports summarizing audit and review findings.
- Help develop audit tools for audits and reviews.
- Conduct compliance and documentation trainings for staff.
- Help develop and update compliance and documentation training materials.
- Conduct investigations into regulatory and compliance issues.
- Draft investigation reports summarizing findings and recommending corrective actions.
- Provide technical assistance to staff regarding documentation requirements and other compliance issues.
- Develop, review, analyze, and improve internal controls and monitoring systems for programs and departments.
- Identify compliance risk areas and assist with developing and implementing policies and corrective action plans.
- Attend interdepartmental meetings representing the quality assurance department to ensure compliance with regulatory mandates.
- Attend external meetings and trainings representing the agency at trade associations.
- Perform other duties as required.
- Communicate effectively and professionally with individuals served, coworkers, and management, and maintain open communication with the supervisor about assignment completion and accuracy.
- Listen and respond appropriately to others’ ideas, offer suggestions and alternative solutions, and give and receive constructive feedback.
- Complete accurate, thorough, and timely work in accordance with agency and departmental policies and procedures.
- Work independently to overcome challenges and meet performance objectives while maintaining quality and accuracy within deadlines.
- Uphold personal and professional ethics and values, respect the culture, beliefs, and abilities of individuals served, and ensure compliance with HIPAA and other applicable regulatory requirements.
- Complete all assigned trainings.
- Support team unity by sharing information and expertise, collaborating to solve problems, and prioritizing team success; attend and participate in departmental and team meetings.
- Demonstrate initiative, maintain productivity, multitask, balance competing priorities, work with minimal supervision, and exercise sound judgment and problem-solving skills.
- Adapt to changes in routines, assignments, and agency or client needs while remaining productive.
- Apply relevant job knowledge and current best practices, stay aware of developments in the specialty area, and demonstrate expertise in relevant regulatory requirements.
- Communicate ideas and facts clearly and logically in writing using appropriate vocabulary, spelling, grammar, and punctuation.
- Audit experience.
About the company
S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1978
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Simplify's Take
What believers are saying
- The April 2026 crisis center adds recurring operating funding through 2031.
- Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
- TD's 2026 grant expands Homebase staffing during acute eviction pressure.
What critics are saying
- S:US depends heavily on New York public funding and contract renewals.
- Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
- If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.
What makes Services for the Underserved unique
- S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
- S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
- S:US secured a $894,050 Truxton SRO contract through 2032.
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In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).