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Cincinnati Children’s Hospital and Medical Center

Pediatric hospital, research, and medical education

Health Unit Coordinator 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeUnited StatesIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • No directly related experience is required.
  • Demonstrate in-depth knowledge of Health Insurance Portability and Accountability Act (HIPAA) standards and apply them to clinical practice.

Responsibilities

  • Operate and maintain unit information systems, including medical record integrity, forms management, timely responses to faxes, printed materials and mail, patient-data accuracy, and timely completion of admissions, discharges, transfers, and short-stay documentation.
  • Demonstrate fiscal responsibility and accountability for patient charges and rental equipment, follow Cincinnati Children’s Hospital Medical Center (CCHMC) charge-capture procedures, and maintain the designated par level of clerical supplies.
  • Keep division areas organized and ensure a safe, accessible, effective, and efficient environment for patients, families, visitors, and employees.
  • Maintain awareness of patient locations and monitor traffic flow at the front desk and on the unit.
  • Assist with compliance with visitor policies and apply arm bands for parents and caregivers.
  • Report maintenance needs, including wiping down monitors, troubleshooting printer issues, and logging off information, as well as environmental-services needs, and follow up to ensure completion.
  • Collaborate with clinical, admitting, information systems, and environmental services staff to coordinate efficient patient flow.
  • Identify system problems and use strategies to resolve them.
  • Respond urgently to communication-system and patient alarms.
  • Review and revise staffing information.
  • Demonstrate Cincinnati Children’s CARES behaviors in interactions with patients, families, visitors, and coworkers, serving as a front-line example of customer service.
  • Interact with parents and guardians to obtain non-clinical information as requested.
  • Ensure and review the timeliness, accuracy, availability, and security of information, including HIPAA, informed consent, and advance directives for patients age 18 or older, in accordance with CCHMC’s mission and applicable laws and regulations.
  • Provide daily operational and administrative support for the unit and outpatient services.
  • Serve as a resource for clinical personnel regarding unit and outpatient operational issues.
  • Anticipate departmental needs and coordinate information systems, environmental, admitting, and clerical functions for patient areas.

About the Company

Cincinnati Children’s Hospital and Medical Center

Pediatric hospital, research, and medical education

Cincinnati Children’s Hospital Medical Center is a nonprofit academic medical center that provides pediatric care across the spectrum—from routine well-child visits to treatment of rare and complex illnesses—and serves as the Department of Pediatrics for the University of Cincinnati College of Medicine. Care is delivered by pediatric specialists in hospital and clinic settings, while researchers and educators translate findings into better treatments and train residents and fellows. It differentiates itself by combining patient care with university-backed pediatric research and education at scale, along with a commitment to equality and an inclusive environment for staff, patients, and families. Its goal is to improve child health by delivering high-quality care, advancing medical knowledge through research, and training the next generation of pediatric professionals.

Company size
10,001+
Company stage
Grant
Total funding
$18.4M
Headquarters
Cincinnati, OH
Founded
1883

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