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First Citizens BancShares

Full-service bank offering loans and investments

KYC Analyst 1

Financial Crime & AMLConfirmed live in the last 24 hours
Full-timePhoenix, AZ, USANo salary listed

About the Job

Requirements

  • A bachelor's degree and 1 year of experience in the banking or financial services industry, KYC/AML rules, or client onboarding; alternatively, a high school diploma or GED/equivalent and 5 years of experience in those areas.

Responsibilities

  • Perform identity and verification checks and review client records for completeness, accuracy, and adherence to KYC requirements.
  • Collect updated information from clients and coordinate operational efforts to update records within established guidelines.
  • Conduct real-time quality assurance audits on high-risk customers’ Enhanced Due Diligence packages for compliance with Client Onboarding and AML and Sanctions Compliance policies and procedures.
  • Restrict and close deposit accounts, as indicated by policy, for non-compliance activities.
  • Perform investigatory due diligence of alerts generated from KYC activities as needed.
  • Formulate responses or implement actions under supervision to resolve inquiries during initial contact, or conduct additional research, problem-solving, or escalation to internal partners.
  • Coordinate communication among front- and second-line compliance teams, relationship teams, internal operations, and clients to maintain current and accurate client records in alignment with KYC requirements.
  • Participate in meetings, trainings, and other duties or special projects as assigned by management.

Desired Qualifications

  • Ability to multitask in a fast-paced environment.
  • Strong organizational and time-management skills.

About the Company

First Citizens BancShares

Full-service bank offering loans and investments

First Citizens BancShares operates First Citizens Bank, offering a full range of financial services for individuals and businesses. Its products include checking and savings accounts, credit cards, mortgages and auto loans, personal loans, online and mobile banking, wealth management and investment services, insurance, and small business banking. The core product set is accessed via online and mobile platforms, branch networks, and ATM access, with features like online statements, bill pay, direct deposit, and rewards programs. The bank positions itself through a broad suite of banking and financial services tailored to different customer segments such as personal, business, and wealth customers, emphasizing integrated banking experience and customer support. Overall, the goal is to help customers manage money, borrow for major needs (homes, vehicles, education), invest for future goals, and protect their financial security through a range of financial products and advisory services.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1898

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