Account Manager

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

We are currently looking for an Account Manager that has the character and personality to work with a strong team of personable and successful individuals. How will I impact the business? As the Account Manager you will be responsible for the day-to-day account management with our smallto mid-sized clients. Our approach is warm and our relationships are everything with these client groups.

How you'll make an impact

• You will build, expand, and nurture relationships with existing clients.
• You will have consultative conversations with your internal client partners (Production/Sales/ Analysis) to ensure that your client strategy is aligned and executed
• Your focus will be on client retention and relationship management. We hope that you will feel confident enough in your relationships to uncover additional opportunities to cross-solve and drive the sale of additional services and coverage levels
• Reciprocally with the client, you will craft an annual strategy and ensure that all goals are being executed. You know who your decision makers are and can quickly seek solutions to problems
• You will develop working relationships with all internal partners and be an active participant in building a strong office culture
• Your contribution will range from administrative to strategic and your ability to impact both will make you an asset to our team
• You will utilize your benefits expertise to help prepare and present renewals, negotiate with carriers, interpret benchmark data and analyze trends, and work with the entire HR suite to ensure proper technical account implementation.

About you

Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time.

Preferred:

Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)