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Dover

Global industrial equipment and solutions provider

Administrative Support & Service Coordinator

Administrative SupportUpdated on Nov 12
Full-timePilsen, CzechiaNo salary listedIn-person

About the Job

Requirements

  • Secondary education with graduation certification is required.
  • At least 1–2 years of experience in an administrative, operational support, or service coordination role is required.
  • Fluent Czech language skills are required.
  • Working proficiency in English is required for internal communication and business systems.
  • Business writing, customer service, and administrative skills are required.
  • Proficiency in Microsoft Office and manufacturing systems is required.
  • Ability to manage multiple projects and tasks is required.

Responsibilities

  • Serve as the primary administrative contact for customers regarding service requests, scheduling requirements, and service visit timelines.
  • Coordinate technician schedules, resource availability, and customer site visit logistics in collaboration with the Service Coordinator.
  • Provide administrative support for travel arrangements, including flights, hotels, and related logistics.
  • Process special travel and service documentation as required.
  • Prepare service invoicing documentation, generate cost estimates, support invoice processing, and facilitate financial closure of service activities.
  • Maintain accurate service records and documentation.
  • Manage office supplies, refreshments, and miscellaneous office purchases.
  • Process incoming and outgoing mail, answer telephone inquiries, and manage general office correspondence.
  • Maintain filing systems, databases, contracts, and purchase order records in accordance with company and ISO requirements.
  • Provide administrative support to the Director of Business Operations and Account Management teams.
  • Support routine office operations to ensure efficient daily business activities.
  • Act as the primary coordinator for external HSE service providers.
  • Monitor employee safety training requirements and organize onboarding and recurring safety training sessions.
  • Maintain required safety documentation, including incident records, risk assessments, and inspection reports.
  • Coordinate occupational health examinations and ensure compliance with statutory requirements.
  • Support compliance with local regulations, company policies, and ISO standards.

Desired Qualifications

  • Experience in a manufacturing, industrial, machinery, or technical environment is preferred.
  • A business, economics, administrative, or related field is preferred.

About the Company

Dover

Global industrial equipment and solutions provider

Dover is a global diversified manufacturer with five segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions, and Refrigeration & Food Equipment. It generates revenue by selling equipment, components, and consumables, and also offers aftermarket parts, software, digital solutions, and support services that customers integrate into their operations. The company differentiates itself through its combination of global scale and entrepreneurial agility, pursuing growth by acquiring and integrating complementary businesses across multiple industrial sectors. Dover’s goal is to lead its markets by delivering reliable, high-quality industrial solutions at scale, backed by aftermarket parts, software, and services, and expanded through acquisitions and a worldwide footprint.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Downers Grove, IL
Founded
1955

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