Senior Market Data Compliance Manager

Senior Market Data Compliance Manager   

Role purpose

The Market Data Compliance Manager leads the delivery of the market data audit and compliance programme, ensuring that client and vendor use of LSEG venue and index data is assessed against applicable agreements, commercial policies and reporting obligations. The role provides leadership across audit planning, complex case management, client engagement, remediation, revenue recovery, governance and process improvement.

The role holder combines deep market data licensing knowledge with sound judgement, ensuring that findings are evidence-led, commercially consistent and capable of withstanding internal, client and legal review. The role also develops the audit team, strengthens stakeholder alignment and drives automation and data-led improvements across the audit lifecycle.

Key accountabilities

·    Own the global audit plan and prioritisation process, setting a risk-based pipeline across end clients, vendors, datafeeds, applications and redistribution models.

·    Lead and develop market data auditors and audit support colleagues through clear objectives, work allocation, coaching, quality review, regular progress tracking and timely escalation.

·    Oversee complex on-site and remote compliance reviews covering display, datafeed, redistribution, delayed, end-of-day, derived, manipulated, non-display and automated usage.

·    Ensure audit findings, reconciliations, calculations, draft reports, client correspondence and closure documentation are accurate, complete and supported by a clear evidence trail.

·    Provide management direction on contractual interpretation, commercial policy, entitlement, reporting and licensing issues, engaging Legal, Policy, Finance, Sales, Account Management and Product teams where specialist input is required.

·    Manage client challenges, negotiation strategy, settlement discussions and escalations, maintaining a fair, consistent and audit-defensible position while supporting constructive closure.

·    Drive remediation of identified gaps, including corrected reporting, appropriate go-forward licensing, historical revenue recovery and closure of control weaknesses.

·    Maintain visibility of the pipeline, case status, financial exposure, forecast revenue, overdue actions and key risks through dashboards, trackers and senior management reporting.

·    Govern audit-related Salesforce records and related compliance reporting so that opportunities, status and ownership are reflected consistently.

·    Lead continuous improvement and automation of audit planning, allocation, document management, workflow, templates, reminders, dashboards and audit analysis capabilities.

·    Partner with reporting and platform teams on migration and system-change requirements, ensuring that audit controls, data access, reporting evidence and client obligations remain effective.

·         Ensure Restricted Customer Information (RCI) is handled correctly in accordance with applicable information-barrier and access-control requirements, including the timely onboarding and offboarding of members of RCI Ringfenced Teams and appropriate review, evidence and escalation.

·    Promote responsible use of AI and analytical tools to improve audit quality, reduce manual effort and strengthen decision-making, in line with organisational policy and information-handling requirements.

Leadership and stakeholder responsibilities

·    Set clear expectations, priorities and quality standards for the audit team, balancing workload against case complexity, client responsiveness and business risk.

·    Coach auditors on policy application, investigative methodology, data analysis, client communication, negotiation and report writing.

·    Provide senior oversight for high-value, sensitive or disputed audits and act as an escalation point for clients and internal stakeholders.

·    Build effective relationships with senior stakeholders and communicate complex compliance matters clearly through concise written updates, presentations and decision papers.

·    Create a collaborative culture that encourages challenge, knowledge sharing, continuous learning and consistent application of policy.

Decision-making and controls

·    Approve audit scope, material findings, evidence requirements, calculation methodology, remediation approach and readiness for client issue or closure.

·    Determine when a matter requires policy clarification, legal review, commercial approval, additional evidence or senior escalation.

·    Ensure concessions, reduced settlement fees and closure decisions are appropriately authorised and documented.

·    Protect the integrity and confidentiality of client, contractual and ring-fenced information throughout the audit lifecycle.

·    Monitor adherence to agreed standards, service levels, record-keeping requirements and control obligations.

Measures of success

·    Risk-based audit plan delivered with transparent allocation, active pipeline management and timely completion.

·    High-quality, evidence-led audit outputs with clear contractual and policy rationale.

·    Identified non-compliance is remediated through accurate reporting, appropriate licensing and historical recovery where applicable.

·    Complex client matters are progressed with disciplined follow-up, proportionate escalation and documented decisions.

·    Reliable management information covering delivery, exposure, revenue, ageing, risks and actions.

·    Measurable reduction in manual activity through workflow, dashboard, automation and AI-enabled improvements.

·    Capable, engaged team with strong market data knowledge, analytical rigour and consistent client communication.

Candidate profile

·    Significant experience in market data compliance, audit, licensing, reporting, commercial policy, vendor management or a closely related financial services discipline.

·    Deep understanding of how market data is sourced, entitled, consumed, displayed, redistributed, stored and used within buy-side, sell-side, trading, technology and vendor environments.

·    Strong knowledge of exchange and index data licensing, including display and non-display use, datafeeds, redistribution, automated applications, derived or manipulated data, delayed data and end-of-day use cases.

·    Demonstrated experience leading people and delivering a portfolio of complex audits, investigations, compliance reviews or commercial remediation cases.

·    Ability to interpret agreements and policy, test client assertions against evidence, identify inconsistencies and reach balanced, defensible conclusions.

·    Experience of working with Legal, Finance, Sales, Product, Account Management, Reporting and Technology stakeholders.

·    Advanced analytical capability, including data manipulation, reconciliation and confident use of Microsoft Excel and Word; experience with BI, workflow or automation tools is beneficial.

·    Familiarity with market data inventory, entitlement and reporting systems such as DACS, EMRS, MDM, FITS, InfoMatch or equivalent platforms is advantageous.

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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