Informatics Director

Overview

The mission of Helio Health, Inc. is: To promote recovery from the effects of substance use and mental health disorders and other health issues. To support the mission of Helio Health, the Informatics Director will provide leadership and management of the Informatics Operational Support Area, supporting Helio Health's clinical applications and data analytics initiatives.

This position will require candidates to work on-site in Syracuse, NY.

Pay Range: $90,000 - $110,000 per year

In addition to Helio Health’s comprehensive benefits package, this position is eligible to receive a Sign-On Incentive up to $1,500!

Working Relationships:

• Reports directly to Vice President of Digital Strategy. Takes direction from the President & CEO, Chief Information Officer (CIO), Executive Vice President & COO, and other Chief Officers as appropriate.
• Works directly with the Digital Experience and Design Director to collaborate on system updates and EHR workflows to ensure consistency across Informatics products.
• Works directly with the Regional Vice Presidents, Service Directors, and other program staff to ensure data and clinical application-related needs are met in an efficient, effective manner.
• Provides support for Continuous Quality Improvement (CQI), Compliance, Finance/RCM, Marketing and Growth/Grant Writing functional areas. regarding any analytics needs.
• Supervises the Informatics Specialists, providing oversight for all data analysis and Health Information Technology (HIT) activities in the organization.

Responsibilities

• Provide leadership for the Electronic Health Record (EHR), other clinical applications, and data analytics initiatives.
• Supervise the Informatics Specialists and Data Analysts across the organization.
• Responsible for the data analytics activities as the team gathers and analyzes data to meet regulatory and program needs (GARF, CCBHC, internal reporting).
• Responsible for the development of new EHR form building and reporting needs.
• Oversee the validation of reports and scripts from the EHR, ensuring the results are accurate and clear.
• Collaborate on data literacy initiatives for all levels of staff.
• Collaborate on training initiatives for the EHR and business intelligence tools.
• Mentor and develop analytics/specialists skillsets, upskilling across the agency to best meet the needs of the programs and administration.
• Collaborate with vendors and IT to monitor system performance, coordinate updates, and resolve technical issues.
• Participate in and/or lead new initiatives/special projects as assigned.
• Keeps supervisor informed of significant problems that jeopardize the achievement of objectives.
• Will be required to rotate on an on-call basis as needed.
• Temporarily assume Vice President of Digital Strategy duties when required due to leave, travel, emergencies, etc.
• Other duties as assigned.

Qualifications

• Bachelor's degree in Analytics, Health Information Management, Information Technology, Engineering, or a related field required, Master's degree preferred.
• Minimum 5 years' experience in Health Information Technology and/or Data Analytics required.
• An equivalent combination of education, training, and experience may be considered.
• Mastery of data analytics processes, tools, and dependencies of data quality (clinical workflows, HIT, Information Technology (IT), infrastructure and security).
• Ability to communicate technical concepts to a non-technical audience.
• Mastery of Microsoft's 0365 environment.
• Ability to work effectively with all levels of management, clinical, support staff and with external partners and vendors.

Our Comprehensive Employee Benefits Package Includes:    

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short-term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.