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Baystate Health

Operates regional hospitals and health services

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeGreenfield, MA, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • Basic Life Support (BLS) certification for healthcare providers from the American Heart Association is required.
  • For MA I, graduation from an accredited medical assistant program is preferred, or demonstrated MA I competencies and at least one year of medical-office experience are required.
  • For MA II, graduation from an accredited medical assistant program or demonstrated MA II competencies, and at least three years of current relevant medical assistant experience in a medical practice setting, are required.
  • For MA III, the qualifications include graduation from an accredited medical assistant program with at least five years of current relevant medical assistant experience in a medical practice setting, or demonstrated MA III competencies with at least five years of current relevant experience, or at least two years as an MA II at Baystate Health with demonstrated MA III competencies. The five-year experience route with program graduation is preferred.
  • For MA IV, an internal career-ladder position, at least two years as an MA III at Baystate Health and demonstrated competencies for promotion to MA IV are required. Graduation from an accredited medical assistant program and registration or certification by a third-party credentialing body are also required.
  • Third-party credentialing may be through the American Registry of Medical Assistants, American Medical Technologists, Certified Clinical Medical Assistant through the National Healthcare Association or American Association of Medical Assistants, or Nationally Certified Medical Assistant through the National Center for Competency Testing.

Responsibilities

  • Take patients’ vital signs and perform patient intake and history collection, clinical orders, procedures, documentation, and patient discharge.
  • In applicable service lines, assist during visits and procedures for patients seeking abortion services or services for pregnancy loss, including collecting supplies, printing consents, organizing instruments and medications, and/or assisting with insertion of cervical dilators for surgical abortion procedures.
  • Assist providers with pelvic and breast exams for patients.
  • Assist with cervical cytology screening and complete the appropriate forms.
  • Assist with in-office surgical procedures such as miscarriage management, biopsies, colposcopy, and loop electrosurgical excision procedures of the cervix.
  • Assist transgender and non-binary patients seeking gender-affirming therapy and/or surgery.

Desired Qualifications

  • For MA I, graduation from an accredited medical assistant program is preferred.
  • For MA III, graduation from an accredited medical assistant program with at least five years of current relevant medical assistant experience in a medical practice setting is preferred.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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