Full-Time

Sales & Service Lead

Confirmed live in the last 24 hours

Alo Yoga

Alo Yoga

501-1,000 employees

Sells high-quality yoga wear and accessories

Consumer Goods

Compensation Overview

$24 - $26Hourly

+ Monthly Store Incentive

Junior, Mid

Aspen, CO, USA

Base pay ranges from $24.00 - $26.00/hour in Aspen, CO.

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Requirements
  • 2+ Years prior work experience in a client-centric, sales environment
  • Proven leadership capabilities demonstrating excellent decision making
  • Values feedback, receptive to receiving feedback and eager to provide
  • High energy, upbeat and enthusiastic with the ability to integrate fun and work
  • Self-motivated with a desire to achieve results and excel individually, and as a team
  • Excellent interpersonal and written communication skills
  • Aligns with and embodies Alo’s guiding principles
Responsibilities
  • Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
  • Continue to build the client relationship daily with our customers
  • Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
  • Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
  • Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
  • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
  • Leads by example and inspires staff in daily operations and guest experience.
  • Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent
  • Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
  • Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed
  • Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC)

Alo Yoga offers high-quality yoga wear and accessories, focusing on stylish and functional activewear for yoga enthusiasts and fitness lovers. The company sells directly to consumers through its website, allowing for better control over branding and pricing. Alo Yoga stands out by featuring celebrity endorsements and promoting a lifestyle that integrates yoga into daily life. Their goal is to create a loyal customer base through diverse product offerings and a strong community around the brand.

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

2007

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Collaboration with American Ballet Theatre attracts ballet and dance-inspired activewear customers.
  • Runner Sneaker launch expands product line into footwear, enhancing cross-selling opportunities.
  • BTS Jin as Global Ambassador boosts brand visibility and appeal in the Asian market.

What critics are saying

  • Increased competition from Vuori threatens Alo Yoga's market share in athleisure.
  • Allegations of wage theft with BaronHR partnership could harm brand reputation.
  • Expansion into physical retail stores may lead to higher operational costs and risks.

What makes Alo Yoga unique

  • Alo Yoga offers high-quality, stylish yoga wear endorsed by celebrities like Kendall Jenner.
  • The brand promotes a lifestyle integrating yoga into everyday life, broadening its appeal.
  • Alo Yoga's direct-to-consumer model ensures control over brand, pricing, and customer experience.

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