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Royal Bank of Canada

Global banking, wealth management, and insurance

Branch Manager Advisor

Retail & Commercial BankingUpdated on Nov 9
Full-timeMelita, MB, CanadaNo salary listedIn-person

About the Job

Requirements

  • A valid Mutual Funds accreditation through Investment Funds in Canada or the Canadian Securities Course is required.
  • Completion of the Branch Compliance Officer course offered by the Canadian Securities Institute is required, or the ability to write the exam within four months of the start date.
  • An entrepreneurial business-acquisition mindset is required.

Responsibilities

  • Manage a team that delivers an exceptional client experience by leading with advice and leveraging RBC capabilities to provide appropriate solutions for clients’ needs and financial circumstances.
  • Champion digital enablement by educating clients to self-serve, providing advice, serving through digital channels where possible, and encouraging clients to use their channel of choice.
  • Lead the team from the front by engaging clients inside and outside the branch, providing complex advice solutions, and modeling behaviors that emphasize teamwork and client needs.
  • Remain connected and active in the local community, motivating the team and RBC partners to connect proactively with clients and Centers of Influence.
  • Manage capacity across the Advisor team by leveraging advisor skills, capabilities, and mobility, and understanding weekly and monthly traffic flows to drive client contacts.
  • Model, coach, and champion the Leadership Model, demonstrating empathy and taking time to understand employees’, colleagues’, and clients’ circumstances, motivators, and concerns.
  • Promote inclusion and create conditions where team members’ and clients’ uniqueness is appreciated and valued, and team members feel belonging and can achieve their potential regardless of identity.
  • Develop and coach the team to improve proficiency and capability, supporting employee progression through proficiency levels and career development.
  • Provide advice to clients as a Financial Advisor, with expertise across everyday banking, investments, and credit, and address complex personal and business needs.
  • Lead branch performance and business growth, including new-client acquisition and deepening client relationships.

Desired Qualifications

  • Experience in both business and personal banking is preferred.
  • At least three years of experience in a people-management role is preferred.
  • For roles in Canada outside Quebec, completion of the Designated Financial Services Advisor designation through the Canadian Securities Institute is preferred, including Personal Financial Service Advice and Financial Planning I.
  • For roles in Quebec, completion of the Certificate of Achievement – Personal Finance through the Canadian Securities Institute is preferred, including Fundamentals of Personal Finance – Quebec, Investment and Taxation Fundamentals – Quebec, and Insurance and Retirement – Quebec.

About the Company

Royal Bank of Canada

Global banking, wealth management, and insurance

What does RBC do? It provides a wide range of financial services including personal and commercial banking, wealth management, insurance, investor services, and capital markets to clients in Canada, the United States, and 27 other countries. How do its products work? It earns revenue from loans, mortgages, investment products, and advisory services, and uses technology to deliver a seamless client experience across a diversified set of financial services, with an emphasis on digital tools and customer service. How is RBC different from competitors? It combines scale and global reach with a principles-led culture, a strong focus on community impact, and a large, diverse workforce (94,000+ employees) to drive client outcomes and continuous innovation. What is RBC’s goal? To help clients prosper and communities thrive by delivering reliable financial solutions and services while adapting to changing needs and maintaining leadership in the financial sector.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1864

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