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American Career College

Healthcare career college in California and Texas

Financial Aid Planner

Full-TimeDeadline 9/11/27
$23.59 - $31.84/hr
Junior
Associate's
Anaheim, CA, USA
In Person
EducationSchool Leadership & Administration

About the job

Requirements
  • A minimum of 1 year of experience as a customer service provider in a professional environment.
  • Ability to demonstrate the highest levels of integrity and professional ethics in all aspects of the job function.
  • Ability to demonstrate excellent communication skills through active listening and delivery of information clearly and effectively.
  • Ability to demonstrate excellent customer service skills with a professional, helpful, and positive demeanor.
  • May not be in default on a federal student loan or owe repayment on a federal grant.
  • Consent to audio and video recording of student financial aid appointments and overviews for training and quality assurance purposes is required.
Responsibilities
  • Meet with students and prospective students to provide information regarding costs of attendance, available financial aid options, and student loan counseling.
  • Review documentation, forms, and other information provided by students to ensure accuracy and completeness; update the electronic student file based on information received; and scan documents into Image Now.
  • Review student records to ensure discrepant or conflicting information is appropriately resolved and document the resolution.
  • Review ISIR data to ensure C-codes are appropriately resolved, request required verification items, and fully document actions or resolutions in the student electronic file.
  • Assist students and parents with requesting Federal Student Aid User IDs and completing FAFSAs, Master Promissory Notes, and online student loan entrance and exit counseling.
  • Provide in-person student loan counseling for individuals unable to complete online counseling.

About the company

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American Career College

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American Career College trains students for healthcare careers through diploma and degree programs in nursing, medical imaging, dental assisting, and related fields. It operates campuses in Southern California and the Dallas-Fort Worth area, with some courses combining online study and in-person instruction. Students practice in campus laboratories and complete clinical training or externships in selected programs, connecting classroom lessons with patient care. The college charges tuition and participates in federal and state financial aid programs for eligible students. The college was founded in Los Angeles in 1978 and is accredited by the Accrediting Bureau of Health Education Schools.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

1978

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