Medical Office Manager Floater / Corporate Trainer

Job Description:

ENT and Allergy Associates (ENTA) and Hümi, one of the nation’s largest ENT, Allergy, and Audiology medical practices, is seeking a Full-Time Medical Office Manager Floater/Corporate Trainer for our Texas offices.

Corporate Trainer / Practice Site Administrator Floater is responsible for onboarding and training new hires, existing staff, and employees from acquired locations, as well as developing training materials and conducting PSA audits. Supports mergers and acquisitions, implements new technology, and assists with day-to-day operations as needed. Frequent travel to company locations is required.

*This position qualifies for commuter benefits, more details below*

Essential responsibilities Include but are not limited to the following:

• Responsible for training all New Hires (network log in, Next Gen, ICS, HIPAA and Customer Service.)
• Required to review and create training manuals when applicable.
• Must follow up on ALL new hires with the PSA’s, and ask them to sign off on the new hire check list. If necessary, additional training may be required for the new applicant (one on one training) if the PSA believes the employee needs extra sessions.
• Responsible for one on one onsite training of existing employees when necessary. The Regionals, or the HR dept. can reach out to the corporate trainer to arrange.
• Required to train employees that are acquired through mergers/acquisitions. Onsite training at new office location.  Responsible for working alongside the Regional in setting up the training schedule for the acquired employees.
• Required to train new Practice Site Administrators on policy and procedures, day to day responsibilities of the PSA.
• Responsible for performing PSA Audits, and reporting the information to the appropriate Regional and/or Director of Operations. Will work along with the Regionals to create a training plan if needed.
• Responsible for implementing new software/new technology.  Must review time lines, and create implementation schedules when applicable. Must work alongside several departments when appropriate (IT, EMR, Operations, Compliance, etc.)
• When necessary, “pitch hitting” for PSA’s when they are on vacation, FMLA, etc. If we have a vacancy, and need help running the location, the Corporate Trainer will step in, and run the day to day operations.
• The Regionals can ask the corporate trainer to assist from afar certain locations charges, tasks, etc.
• Assist Regional managers during mergers and acquisitions. 
• Travel to all locations.

Personal Attributes

• Can handle a multitude of tasks simultaneously
• Able to deal effectively with employees
• Willing to train personnel

*Please note that this position covers our clinical offices in Katy, Sugar Land, Memorial City, Kingwood, Town & Country, South Belt

Benefits:

We offer a competitive compensation package, including:

• Medical, Dental, and Vision insurance
• Company‑paid long‑term disability
• Flexible Spending Account (FSA)
• Company‑paid life insurance and voluntary life insurance
• 401(k)
• Pet insurance

Additional benefits: This position qualifies for commuter benefits including 5,000 car allowance, mileage, parking, tolls reimbursement, and 75.00 per month phone reimbursement.

About ENT and Allergy Associates (ENTA)

ENT and Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians practicing across 70+ clinical locations in New York, New Jersey, Pennsylvania, and Texas.

Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, delivering the highest level of expertise and care to patients of all ages.

Our comprehensive services include:

• Adult and Pediatric ENT and Allergy
• Voice and Swallowing
• Advanced Sinus and Skull Base Surgery
• Facial Plastics and Reconstructive Surgery
• Treatment of Inner Ear Disorders and Dizziness
• Asthma-related services
• Diagnostic Audiology and Hearing Aid Dispensing
• Sleep and CT Services

ENTA is affiliated with some of the most prestigious medical institutions in the world. Each year, ENTA physicians are recognized as “Top Doctors” by Castle Connolly, reflecting our strong commitment to exceptional patient care and clinical excellence.

HÜMI:

Backed by over 25 years of experience, Hümi (formerly Quality Medical Management Services USA, LLC, or QMMS USA) specializes in healthcare management and consultancy across practice operations and management, technology, revenue cycle, compliance, HR management, and business applications. With a seasoned team and a commitment to excellence, Hümi delivers cutting-edge healthcare business management solutions. By implementing best practices at every step, Hümi ensures measurable success for its clients. At its core, Hümi represents the human side of healthcare, where operational excellence meets a people-first philosophy.

ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.