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CAA-Québec

Nonprofit motorist and consumer association in Quebec

Travel Insurance Representative

Full-Time
CA$24.96/hr
Mid
Bachelor's
Montreal, QC, Canada+1 moreMore locations: Québec City, QC, Canada
HybridHybrid schedule with two days per month in the office.
InsuranceInsurance Sales & Agency

About the job

Requirements
  • A college, university, or other relevant diploma is required.
  • AMF certification in accident and sickness insurance is required.
  • Ability to learn effectively.
  • Strong communication skills.
  • Empathy and ability to establish trusting relationships with clients.
  • Analytical ability to provide suitable solutions.
  • Ability to work independently and achieve sales objectives.
  • Fluency in French and English is required; English is needed for interactions with English-speaking clients, partners, and suppliers.
Responsibilities
  • Answer customer calls and ask questions to understand their needs.
  • Collect relevant information to offer coverage aligned with each client’s needs.
  • Provide detailed information about the features and benefits of insurance products.
  • Ensure compliance with AMF requirements.
  • Meet efficiency and sales performance requirements, including call handling time, sales ratio, and service quality.
  • Contribute to teamwork and collective intelligence.
  • Maintain and develop expertise through procedures, coverage changes, and continuing education.
  • Advise clients on other CAA-Québec products and services.

About the company

CAA-Quebec is a nonprofit membership association that assists motorists and households across Quebec with roadside emergencies and everyday decisions. Its roadside service handles towing, battery problems and vehicle lockouts, while mobility and residential advisors answer members' questions about vehicles and homes. It also runs a travel agency and insurance businesses, with travel booking and insurance products available to non-members as well as members. Membership fees support assistance services, and revenue from its related businesses benefits the nonprofit organization. With roots dating to 1904, CAA-Quebec is headquartered in Quebec City, Quebec.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Quebec City, Canada

Founded

1904

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