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Vireo Health

Cultivates, manufactures, and distributes medical cannabis.

Dispensary Supervisor 2

Retail Store ManagementPosted on Nov 11
Full-timeRochester, MN, USAIn-person

About the Job

Requirements

  • A college degree is required.
  • Excellent corporate communication skills and advanced knowledge of Microsoft Office programs are required.
  • Integrity and reliability are required.
  • At least 2 years of retail leadership or management experience is required.
  • The ability to effectively resolve heightened interactions with patients and staff is required.
  • Excellent computer and technical skills are required, including experience with web browsers, retail point-of-sale systems, and credit card processing terminals. The ability to troubleshoot technical issues and coordinate with information technology and technical support to correct them is required.
  • High-level critical thinking, attention to detail, and the ability to create and review data metrics are required.
  • Comfort handling high-volume cash is required.
  • The ability to lift up to 50 pounds individually is required.
  • The ability to work in a moderately to loudly noisy environment is required.
  • The ability to work a flexible schedule, including weekends, nights, and holidays, for a minimum of 45 hours per week and additional time as needed is required.

Responsibilities

  • Guide day-to-day operations by supporting Patient Care Coordinators and Customer Service representatives as assigned by store leadership based on staffing and business needs.
  • Lead the team and support all aspects of store operations.
  • Hire, onboard, schedule, coach, and discipline team members as needed.
  • Ensure customer interactions are positive and consistent, handle escalated service issues, and help shape team training on those issues.
  • Manage product orders and inventory, track stock, and maintain shelf availability.
  • Analyze sales and inventory data, monitor transaction accuracy, conduct audits, and ensure compliance with company and legal protocols.
  • Maintain the vault, store layout, product mix, safes, and change funds.
  • Serve as the point person during inspections.
  • Analyze sales trends and help plan promotions.
  • Share feedback and ideas to improve store effectiveness, profitability, and customer engagement.
  • Lead training programs and develop standard operating procedures and resources.
  • Keep staff informed and trained, including new hires and experienced employees.
  • Run the store when leadership is absent and step into roles as needed to support operations and the team.
  • Uphold security measures and safety policies.
  • Support the dispensary management team in ensuring company standards, compliance policies, and Minnesota state regulations are followed.

About the Company

Vireo Health

Cultivates, manufactures, and distributes medical cannabis.

Vireo Health grows and makes cannabis products. It cultivates a wide variety of cannabis strains and manufactures products, then sells them through its own retail dispensaries and licensed third-party dispensaries. The company combines cultivation and manufacturing with direct retail access to ensure consistent product quality and availability for patients and customers. Unlike others that rely on scattered supply chains, Vireo operates vertically—owning both production and distribution channels—to control quality and service across communities. Its goal is to provide high-quality cannabis options while focusing on customer satisfaction and community impact, expanding access to medical cannabis and related products through its network of dispensaries.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Minneapolis, MN
Founded
Not listed

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