ISP Maintenance Technician 2
$31 - $34/hr+ Bonus
Senior
Omaha, NE, USA
In PersonRequires 10% domestic travel and availability for nights, weekends, holidays, on-call work, and varying shifts.
Electrical EngineeringTelecommunications Engineering
No H1B Sponsorship
About the job
Requirements
- At least 5 years of experience in Fiber to the Home (FTTH) or Gigabit Passive Optical Network (GPON) network construction and/or fiber network deployments.
- At least 3 years of experience in rack-and-stack work, assembling server stanchions, telemetry closet work (MPOE, DMARC, etc.), patch panels, and Telecom Headend work.
- At least 3 years of experience with physical-layer components of networking infrastructure, including Optical Line Terminals, Optical Switches, Category 5 or greater twisted-pair copper cabling, patch panels, and fiber-optic cabling.
- Ability to lift or move up to 50 pounds of equipment as required.
- Valid driver's license.
- Ability to pass a motor vehicle record check that meets company standards.
- Ability to work non-standard hours as needed, including nights, weekends, holidays, on-call, and varying work rotations or shifts, and to travel domestically 10%.
Responsibilities
- Install, repair, and maintain the physical plant, diagnosing and correcting service-impacting root causes within central offices, remote terminals, and collocation facilities.
- Assist vendor partners in developing expertise in installation, maintenance, and repair of inside plant while supporting downstream portions of network infrastructure.
- Identify and resolve service-disrupting issues spanning backbone fiber to central-office or remote-terminal equipment to ensure continuous residential and small-business services.
- Diagnose and correct inside-plant network connectivity issues involving Optical Line Terminals, Optical Switches, Routers, Wireless Radios, and their components.
- Troubleshoot and resolve problems involving inside wiring (fiber, Ethernet, coaxial, and twisted-pair cabling), powering systems (including DC power plants and UPS), and network devices (media gateways, modems, routers, and switches).
- Install, restore, or maintain central-office facilities and monitoring equipment.
- Install, restore, or maintain Wireless Radios and supporting equipment.
- Install and test Optical Line Terminals, Optical Switches, and Routers; make cross-connects in telecom spaces; and perform installation, construction, maintenance, and troubleshooting of cabling and network devices.
- Navigate complex customer interactions with professionalism and thoroughness.
- Communicate with internal colleagues and external customers.
- Build relationships with suppliers and industry partners through technical knowledge, communication, and collaboration.
- Execute operational processes and procedures with attention to detail.
- Collaborate with team members to build proficiency in troubleshooting complex issues affecting network connectivity and inside wiring.
- Work non-standard hours as needed, including nights, weekends, holidays, on-call, and varying work rotations or shifts, and travel domestically 10%.
Desired Qualifications
- Ability to operate Google Workspace and Salesforce applications.
- Experience installing and maintaining Juniper, Adtran, or Nokia equipment.
- Experience working with utility companies, coordinating with city or local permitting offices, and subject-matter expertise in outside-plant Fiber to the Home deployments.
- At least 3 years of experience with business-to-business (B2B) or enterprise-level fiber network construction or operations.
- Experience troubleshooting Ethernet network issues involving routers, switches, and hubs.
- Experience installing, commissioning, and maintaining point-to-point or omnidirectional wireless networks.
- Experience managing relationships with contractors and vendors of varying types and sizes.
About the company
Google Fiber provides high-speed fiber-optic broadband for homes and small businesses. It uses fiber-to-the-home connections to offer symmetric upload and download speeds across several tiers, with no data caps, no equipment fees, and no annual contracts. It differentiates itself by its fast, equal-speed internet and by building or leveraging fiber networks rather than relying on traditional cable infrastructure, while shifting TV offerings to streaming partners. Its goal is to expand ultra-fast internet access and boost competition in the broadband market, supported by a planned merger with Astound Broadband to fund further expansion while Alphabet retains a minority stake.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Mountain View, California
Founded
2010
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Simplify's Take
What believers are saying
- March 11 2026 merger creates a larger independent broadband platform with Astound.
- January 2026 multi-gig upgrades give existing Des Moines customers 3x faster service immediately.
- GFiber now serves 19 states, giving a broader base for multifamily and business upsells.
What critics are saying
- March 11 2026 Stonepeak merger signals Alphabet needs outside capital for expansion.
- AT&T targets 40 million fiber locations by 2026, and T-Mobile is buying more fiber JVs.
- 2016 expansion halt and 9 percent staff cuts proved GFiber retreats when economics tighten.
What makes Google Fiber unique
- Alphabet-backed GFiber sells symmetrical speeds, no caps, and no contracts.
- January 2026 Des Moines made 3 Gig the default at unchanged $70 pricing.
- June 2026 Pacifica Place launch paired 3 Gig, Wi-Fi 7, and instant move-in connectivity.
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Benefits
- Flexible Work Hours