Janitorial Account Manager
About the job
- Minimum of two years of experience in janitorial operations management.
- Excellent written and verbal communication skills.
- Experience with new construction, space reuse, and constantly changing space needs.
- Experience creating and managing complex budgets.
- Ability to self-manage daily activities.
- Flexibility with work hours and schedule.
- Technical knowledge of all aspects of janitorial service delivery.
- Proficiency in Microsoft Office.
- Interface with client management and contractor staff to coordinate and execute cleaning and other projects.
- Monitor quality control to ensure expectations are met.
- Manage the work order system.
- Manage expenditures, including labor and supplies, to budget.
- Manage schedules to ensure contract compliance.
- Review employee performance and execute corrective action plans.
- Complete all quality control programs in accordance with company guidelines.
- Approve payroll.
- Support the site supervisor.
- Supervise and mentor team members.
- Oversee and enforce disciplinary actions in accordance with company policies and procedures.
- Complete other projects as assigned.
About the company
Harvard Companies runs cleaning, facility maintenance, and security businesses for property owners, institutions, and multi-site customers across the United States. Harvard Maintenance handles janitorial, disinfection, restoration, and specialty cleaning, while Harvard Protection Services supplies security, hospitality, and life-safety staff. Account teams set service standards, train on-site staff, and use inspections, work orders, and performance reviews to measure delivery against agreed service levels at each location. Revenue comes from service contracts and project work across commercial, healthcare, education, life-science, and industrial facilities. Founded in 1961, Harvard Companies is headquartered in Miami, Florida.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Miami, FL
Founded
1961
Simplify's Take
What believers are saying
- Client relationships bring repeat work: Harvard's January 2026 case study describes two renewals and expansion to 1.5 million square feet.
- Cleaners advance into leadership: Harvard describes routes through training, mentoring and both field and corporate roles.
- Language classes fit different shifts: Harvard's April 2026 partnership brought 32BJ English instruction onsite for day and night workers.
What critics are saying
- Tenant use affects staffing budgets: Harvard's June 2026 guide links building occupancy to cleaning scope and labor spending.
- Benefit eligibility varies: Harvard says work status and location determine access to some employee benefits.
- Onboarding requires English: Harvard Protection Services publishes Spanish job descriptions but supplies onboarding documents only in English.
What makes Harvard Companies unique
- Ownership remains with the family: Harvard Maintenance is privately held, unlike publicly traded ABM.
- Supplier certification supports purchasing goals: buyers count up to 100% of Harvard Services Group contract value toward supplier-diversity spending.
- Frontline staff anchor its management model: Harvard's Inverted Pyramid puts their support first.
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