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Hello Fresh

Meal-kit delivery service with subscriptions

Automation Technician

Equipment MaintenanceUpdated on Nov 13
Full-timeAurora, IL, USA

About the Job

Requirements

  • Four to six years of experience repairing and maintaining conveyors, automation, robotics, and/or refrigeration systems, including mechanical and electrical operations.
  • Advanced understanding of machinery and equipment.
  • Basic computer skills.
  • Ability to read and understand drawings, schematics, and diagrams.
  • Experience with inputs, outputs, and programmable logic controller (PLC) systems, including the ability to troubleshoot them.
  • Ability to travel up to 10% for business purposes.
  • High school diploma or equivalent.

Responsibilities

  • Maintain and repair conveyance, automation, and facilities equipment to support operational uptime and improve system reliability.
  • Promote and educate others on compliance with safety, food safety, and security standards.
  • Perform preventive maintenance and routine inspections on assigned conveyors, automation, robotics, and ancillary equipment.
  • Troubleshoot assigned out-of-service equipment, correct issues, act as an escalation point for lower-level technicians, and escalate to leadership or vendors when additional troubleshooting is needed.
  • Document work in the computerized maintenance management system and ticketing systems as appropriate.
  • Mentor maintenance personnel in developing skills and knowledge related to mechanical, electrical, and refrigeration equipment.
  • Lead root-cause analysis of major downtime events and network-wide technical issues.
  • Develop maintenance personnel's knowledge of intermediate-to-advanced mechanical, electrical, and refrigeration topics.
  • Audit maintenance personnel work and provide feedback to improve performance and quality.
  • Audit vendor work and provide leadership with feedback on work quality and service-level agreement performance.
  • Write or modify preventive maintenance plans to standardize practices across the network and increase effectiveness.
  • Perform building project work as assigned.

Desired Qualifications

  • Mechatronics associate degree or equivalent.

About the Company

Hello Fresh

Meal-kit delivery service with subscriptions

HelloFresh provides meal kits that deliver fresh, pre-portioned ingredients and chef-curated recipes to customers’ doors through a subscription service. Customers choose from a weekly menu of meals and dietary options (vegetarian, low-calorie, family-friendly), select their delivery day, and receive ingredients and step-by-step instructions to cook at home. The service eliminates meal planning and grocery shopping and can be flexibly managed—subscribers can skip weeks or cancel anytime. The company differentiates itself with a broad, customizable menu, focus on fresh produce and sustainable sourcing, and convenience for busy households. Its goal is to make home cooking easy, healthy, and accessible while providing flexible, affordable meal options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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