Service and Parts Counter Clerk
About the job
- Basic knowledge of accounting practices.
- Ability to use and understand desktop applications such as Microsoft Office and internet functions.
- Knowledge of office procedures.
- High School Diploma or equivalent work experience.
- Field internal and external customer inquiries to the Service Department.
- Promote and sell products and services to meet customer needs.
- Supply Service Technicians with parts as required.
- Open work orders as directed by the Service Manager or Shop Foreman and maintain control until they are closed and invoiced.
- Maintain the service library with current information, including files, bulletins, manuals, and multimedia, under the direct supervision of the Service Manager.
- Maintain Service Department filing and records.
- Update customer profiles using equipment, hours, or other information from customer work orders.
- Maintain accessories and supplies and prepare replacement orders.
- Prepare Service Technician efficiency reports when required.
- Process warranty and product improvement claims, including computation of charges, submission, and follow-up, when required.
- General understanding of mechanical and technical terms.
About the company
Blanchard Equipment sells and services John Deere machinery for farmers, homeowners and commercial operators in Georgia and South Carolina. Its equipment ranges from riding mowers and compact tractors to harvesters and larger machines used to plant and tend crops. Customers buy factory models or pre-owned equipment through local dealerships, which also stock replacement parts and carry out scheduled maintenance and repairs. The business earns revenue from machinery and parts sales and service work, with technicians handling both workshop jobs and repairs at customer sites to keep equipment in use. Blanchard Equipment traces its dealership business to 1957.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
1957
Get referred to Blanchard Equipment
See people who can refer or advise you
Simplify's Take
What believers are saying
- Students earn while qualifying: Blanchard's paid technician internship combines dealership placements with a two-year associate degree.
- Hampton technicians receive structured development: the service role requires participation in John Deere's technical training.
- Dealer installations include warranty support: agricultural parts installed by authorized dealers receive 12 months of unlimited-hour parts-and-labor coverage.
What critics are saying
- Hampton technician work is physically demanding: the role requires repeatedly lifting at least 75 pounds.
- Dublin sales schedules require flexibility: Blanchard's representative listing explicitly requires flexible working hours.
- Purchase financing relies on an outside lender: Blanchard partners with John Deere Financial for equipment loans.
What makes Blanchard Equipment unique
- Farm data stays synchronized: Blanchard's precision services connect machine displays with John Deere Operations Center through Data Sync.
- Customers stock seasonal supplies: Blanchard's portal lets them manage parts cabinets for frequently used components.
- Repair expertise has advanced tiers: Blanchard reports nine technicians certified at John Deere's Master Technician level.
Help us improve and share your feedback! Did you find this helpful?