Internal Reporting & AI Operations Coordinator

Job Description

RESPONSIBILITIES:

Business operations

• Improve operational efficiency through process optimization, automation, and the adoption of new technologies
• Understand the company's data warehouse and help align data flows with reporting requirements
• Support the development and maintenance of reports and data-driven solutions using Power BI and Google Sheets
• Support other ad hoc tasks and projects as needed

AI

• Understand internal business processes, identify opportunities for improvement, and support the implementation of AI-powered solutions
• Support the implementation, adoption, and internal communication of AI tools and solutions across the backoffice of Hiflylabs
• Collaborate in the development of chatbots, AI agents, and automated workflows

Data privacy & IT

• Support Data governance, Identity and Access Management (IAM) initiatives and other IT and Operations projects
• Help monitor data protection and compliance requirements related to internal processes, including GDPR, DORA, ISO

Qualifications

REQUIREMENTS:

• 3–5 years of relevant professional experience in areas such as business operations, project management, consulting, business analysis, or data analysis
• A university degree or equivalent higher education qualification
• Experience in project management and coordinating internal processes
• Strong communication and collaboration skills, with a supportive and team-oriented attitude

AI skills

• An interest in AI tools and emerging technologies, along with an understanding of their practical applications
• Ability to create and manage AI tools: workflows, agent, chatbot, skill, governance
• Hands-on experience with AI tools such as Claude, Gemini, and ChatGPT
• Technical affinity and a systems-thinking mindset: An interest in data analysis and reporting, as well as a basic understanding of how data warehouses work

Soft skills

• A process-oriented mindset, attention to detail, and the ability to balance following established procedures with flexibility
• A proactive approach, strong problem-solving skills, and a willingness to experiment with new solutions
• Confident English communication skills for internal professional collaboration
• Easy-going attitude

NICE TO HAVE:

• Experience in Power BI / dashboard development
• Familiarity with BigQuery or other data warehouse technologies
• Experience using AI to write Python code, or the ability to understand and interpret AI-generated code
• Familiarity with Visual Studio Code and GitHub

Additional Information

WHY US?

• Diverse projects: In each assignment there is always something new either on the technical or on the business side that helps you grow.

• Cutting edge technology: You will work with many of the most up-to-date technologies and tools.

• Strong and motivating team: We stress the importance of working together in tight-knit, cohesive teams in which members help each other to reach the common goal.

• Work-life balance: We help you to feel good individually as well, and coordinate work so as it should align with your leisure activities.

• Professional development: There are team gatherings on a regular schedule where colleagues can share their knowledge, and have deep technical discussions.

• Focus on company culture: In addition to our business and professional achievements we are proud of the social bonding in the company, which is based on mutual respect and helping one another.

• Personal mentoring: You will have your own mentor (just like everybody at Hiflylabs) who you can turn to with professional issues as well as with personal ones.