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NJM Insurance Group

Mutual property and casualty insurer

Maintenance Operator

Building & Property MaintenanceConfirmed live in the last 24 hours
Full-timeTrenton, NJ, USA$58.2k - $88.4k

About the Job

Requirements

  • At least 5 years of experience in a hands-on maintenance-related role.
  • High school, GED, or trade school diploma.
  • New Jersey State Low Pressure Boiler License or higher; the license must be obtained within 6 months.
  • Strong technical and problem-solving skills.
  • Basic HVAC knowledge.
  • Knowledge of air handling and ductwork.
  • Pump repair skills.
  • Basic plumbing and electrical knowledge.
  • Knowledge of lighting and electric motors.
  • Basic carpentry skills.
  • Boiler and chiller operation skills.
  • Knowledge of pneumatic building systems.
  • Diesel generator operation skills.
  • Proficiency with hand tools and power tools.
  • Basic computer operation skills.
  • Experience with Word, Excel, Outlook, PowerPoint, Adobe, and Access.
  • Blueprint reading and understanding.
  • Small appliance repair skills.
  • Ability to interpret equipment manuals and diagrams.
  • Strong people skills.

Responsibilities

  • Assist with the daily operation of facility systems, including HVAC, mechanical, electrical, plumbing, fire suppression, building automation, and backup power systems.
  • Provide instruction and guidance to other staff.
  • Perform routine preventive maintenance and repairs on facility systems and equipment.
  • Oversee and work alongside outside contractors on jobs and preventive maintenance assignments.
  • Perform minor work assignments independently or with other maintenance staff.
  • Monitor facility systems through computer monitoring, visual inspections, and logged readings.
  • Respond on call as needed when issues or emergencies arise.
  • Keep supervision advised of operations and unresolved situations.
  • Maintain and repair varying types of equipment.
  • Maintain facility workflow through the established work-order system and update preventive maintenance schedules and assignments.
  • Monitor the computer-based work-order program for service requests and report upset conditions to the supervisor.
  • Respond promptly and communicate clearly about situations that could impact business operations.
  • Monitor conditions and adjust building mechanical, electrical, plumbing, and fire protection systems.
  • Inspect mechanical and electrical rooms and mission-critical equipment, and communicate concerns or problems to the shift supervisor.
  • Oversee shift operators monitoring conditions and establish practices and routines to confirm systems are operating normally.
  • Identify potential system problems or abnormalities that may affect mission-critical systems or the workplace environment.
  • Respond first to emergency conditions caused by utility failures or malfunctions of mechanical, electrical, plumbing, or fire protection systems.
  • Keep management informed in a timely manner of situations that may impact business operations.
  • Organize and maintain maintenance records and technical documentation related to NJM systems.
  • Keep current and accurate as-built drawings, bills of materials, system maintenance and repair records, and equipment inventories.
  • Document onsite contractors, operating conditions, equipment status, incidents, and system changes in daily log entries.
  • Supervise upkeep and housekeeping of equipment rooms and other areas controlled by the maintenance department.
  • Confirm that service vendor contract obligations are being met.
  • Study, review, and maintain working knowledge of mechanical, electrical, plumbing, and fire protection systems throughout the facility.
  • Ensure NJM procedures for service and construction contractors are understood and followed.
  • Serve as the Facility Operations lead or backup Maintenance Operator.
  • Develop job-specific skills with supervision and other group members, and independently, to become proficient in operating procedures.
  • Develop skills to operate and maintain electrical distribution, chilled water, hot water, air handling, fire protection, fuel oil, domestic water, sanitary, storm water, and gas systems.
  • Communicate unresolved situations to supervision.

Desired Qualifications

  • Basic refrigeration experience.
  • CAD-based software skills.
  • Building Management System controls experience, including Siemens Auto.

About the Company

NJM Insurance Group

Mutual property and casualty insurer

NJM Insurance Group provides property and casualty insurance mainly in the Mid-Atlantic, focusing on auto and home coverages and other P&C protection. It operates as a mutual insurer owned by its policyholders, using premium dollars to fund coverage, claims, and service rather than paying dividends to outside owners. Customers get protection through policies (notebook of auto and home insurance) and a claims process backed by financial stewardship and strong service. NJM differentiates itself by its mutual ownership model and a commitment to value-based solutions and service, plus regional recognition for auto claims experience and employer awards (e.g., leading Mid-Atlantic auto insurer in J.D. Power 2025 AIS; Forbes Best In-state Employer 2019–2025). Its stated goal is to provide value-based insurance solutions with the highest levels of service, integrity, and financial stewardship for policyholders in the Mid-Atlantic.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$250M
Headquarters
Ewing Township, NJ
Founded
1913

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