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Colorado Coalition for the Homeless

Housing-first nonprofit with integrated healthcare

Ophthalmic Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeDenver, CO, USA$22.22 - $26.31 /hr

About the Job

Requirements

  • A current Basic Life Support (BLS) certification is required, or must be obtained within 90 days of hire.
  • One year of experience as an Ophthalmic Assistant or Technician is required.
  • Experience with electronic health record systems.
  • Experience with patient scheduling, referrals, and insurance enrollment.
  • A valid driver's license is required, though this requirement may be waived based on overall candidate experience and current business or role needs.

Responsibilities

  • Generate preliminary information for Eye Clinic providers, review patient status, and perform refracting and other medical tests.
  • Perform ophthalmic diagnostics and exam preparation, including obtaining relevant history and outside eye records; visual acuity, visual field testing, optical coherence tomography, pachymetry, tonometry, dilation as directed or appropriate, and refraction using the phoropter.
  • Assist providers with procedures such as laser procedures and intravitreal injections.
  • Triage patients to determine risk level and urgency of evaluation using knowledge of common ophthalmic symptoms and established clinic workflows, and escalate urgent concerns to providers per protocol.
  • Order medications for patients through the electronic health record based on the assessment and plan as directed by Eye Clinic providers.
  • Record and complete ICD-10 billing route slips based on provider notes and submit documentation to Revenue Cycle in a timely manner.
  • Track high-risk return visits for patients with pathology who need follow-up appointments, notify them, and schedule timely visits.
  • Integrate Eye Care services with Stout Street Health Center staff and outside partners by coordinating care based on eye-visit findings, including diabetic retinopathy, hypertension-related concerns, neurological findings, and relevant labs or cultures, and ensure appropriate follow-up and communication with the medical team.
  • Build trusting relationships with patients to support adherence and improved eye health by providing trauma-informed education on diagnosis, treatment, and plan of care, including medication instillation, bandage changes, and eye prosthesis insertion and care as applicable.
  • Perform optical duties, including assisting patients with frame selection, fitting, measurements, and order submission through the lab portal.
  • Verify completed frame orders for accuracy using a lensometer, adjust glasses, and repair frames.
  • Order supplies and eye medications, and clean and stock exam lanes.
  • Perform other duties as assigned.

Desired Qualifications

  • Certified Ophthalmic Assistant (COA) certification is preferred; completion of a formal ophthalmic or healthcare training program may substitute for the certification preference.
  • Experience with healthcare administration is preferred.

About the Company

Colorado Coalition for the Homeless

Housing-first nonprofit with integrated healthcare

Colorado Coalition for the Homeless prevents homelessness in Colorado and provides lasting solutions by using a Housing First approach, moving people from shelters or streets into stable housing while offering wrap-around supports. It operates permanent supportive and affordable housing, administers housing vouchers, and provides case management, counseling, life skills, financial literacy, and employment help, along with integrated healthcare through Stout Street Health Center for medical, behavioral health, and dental services—patients treated regardless of ability to pay. The organization differentiates itself by fully integrating housing, healthcare, and wrap-around services in a trauma-informed, patient-centered model with a long history and a large Denver footprint. Its goal is to reduce homelessness by delivering stable housing and comprehensive support to at-risk individuals and families, serving over 20,000 people each year.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Denver, CO
Founded
1984

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