Inbound Sales Manager - Home electrification
About the job
- At least 2 years of proven experience supervising or managing a phone-based sales team.
- Experience converting leads generated through Google and Meta into sales.
- A strong personal sales background and confidence coaching others to close sales.
- A solid understanding of paid digital lead generation and how campaign performance connects to sales outcomes.
- Confidence analyzing conversion rates, acquisition costs, revenue per lead, and team performance metrics.
- Strong CRM skills and a structured approach to pipeline management and follow-up.
- Clear communication, commercial judgment, and initiative to turn ideas into action.
- Build and recruit a phone sales team from scratch, helping select, onboard, and develop the right people.
- Establish sales scripts, lead allocation, follow-up processes, and clear performance expectations.
- Coach the team on customer discovery, product recommendations, objection handling, and closing.
- Lead by example through hands-on selling and practical call coaching.
- Own sales targets and monitor lead-to-sale conversion, cost per acquisition, revenue per lead, and individual team performance.
- Work closely with marketing to assess lead quality and sales performance across Google and Meta campaigns.
- Use CRM reporting and call reviews to identify opportunities, improve processes, and address underperformance.
- Ensure customers receive clear, accurate advice and a smooth handover to delivery teams.
- Build a positive team culture with strong accountability and a focus on continuous improvement.
- Experience recruiting, onboarding, and developing salespeople; experience building a team from scratch is highly regarded.
- Experience with Salesforce is highly regarded but not essential.
- Experience in renewable energy sales or home electrification is highly regarded; strong sales leaders from other industries with relevant digital lead-conversion experience are also encouraged to apply.
About the company
Smart Energy Group focuses on delivering rooftop solar solutions across Australia. It installs solar energy systems on homes and businesses, using Clean Energy Council accredited installers and Tier 1 products to turn sunlight into electricity and lower energy costs. The company is vertically integrated, meaning it handles multiple stages of the process in-house, and operates with a nationwide footprint to serve many regions. Compared with competitors, Smart Energy emphasizes a high-installation cadence (over 100 installations per week), a wide office network, and a commitment to environmental sustainability and affordability as a core mission. Its explicit goal is to help Australia realise its full solar potential by reducing electricity costs for households and businesses while improving the nation’s green credentials.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Byron Bay, Australia
Founded
2016
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Simplify's Take
What believers are saying
- The 2025 Cheaper Home Batteries Program directly lowers customer purchase prices.
- Smart Energy's 2026 website adds heat pumps, widening cross-sell beyond solar.
- Rinnai ownership strengthens trust and unlocks appliance-led bundle selling in 2026.
What critics are saying
- ProductReview and SolarQuotes show 2026 complaints about delays, pricing, and poor support.
- Rinnai integration after August 2024 risks culture clashes and founder dependency.
- Installer-service failures can trigger Fair Trading action, damaging referrals and conversion quickly.
What makes Smart Energy Group unique
- Rinnai bought Smart Energy Group on 2 August 2024, giving distribution heft.
- Smart Energy now sells solar, batteries, and heat pumps across Australia.
- The company claims 18+ locations and nationwide battery-installation leadership in 2026.
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Benefits
- Training Programs
- Performance Bonus
- Company Social Events