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PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

Associate Level 2 Support

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeKolkata, West Bengal, IndiaNo salary listedIn-person

About the Job

Requirements

  • Three to four years of experience.
  • Mandatory skill set: L2 support.
  • Required technical support skills.
  • Be willing to work varying shifts in a team environment to provide 24x7 coverage and support.
  • Required education: Bachelor of Engineering; education qualification also lists B.Tech, B.E., or MCA.

Responsibilities

  • Analyze and resolve user issues raised through ServiceNow tickets and other channels, meeting established timeliness and quality standards.
  • Validate data supplied by users and upload it to systems using established processes.
  • Coordinate support activities with specialists on other teams.
  • Support testing and documentation.

Desired Qualifications

  • Experience with .NET, C#, SharePoint Online, ServiceNow, and the Microsoft technology stack.
  • Automated testing.

About the Company

PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

PwC provides assurance (audit), tax, legal services, consulting and deals advisory to organisations worldwide. It uses multidisciplinary teams across accounting, advisory, technology and industry, delivered through a global network of locally established firms that collaborate with technology partners to offer AI, cloud, managed services and digital trust. PwC differentiates itself with an integrated, global-local service model and technology-enabled offerings that address complex client needs across risk, transformation, reporting and sustainability. Its goal is to help clients improve governance, efficiency and value by supporting reporting accuracy, business transformation, risk management and sustainable practices.

Company size
10,001+
Company stage
Early VC
Total funding
$3.3M
Headquarters
London, United Kingdom
Founded
1989

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