Clean Harbors

Hazardous waste management and emergency response

Waste Program Manager

Program ManagementPosted on Nov 6

Full-timeRemote in USA

About the Job

Requirements

A Bachelor's degree in Business Administration or Environmental is required, although alternative combinations of education and experience may be accepted in lieu of the degree.
Ten or more years of waste management experience is preferred.
Good written and verbal communication skills are required.
Interpersonal skills and the ability to interact with people at different levels and with customers are required.
Field experience is required.

Responsibilities

Manage a team of Project Managers and Project Specialists providing waste response management and project supervision.
Organize, lead, and complete projects to ensure appropriate regulatory closure of each incident while maintaining a strong focus on safety and quality.
Participate in sales and marketing by providing input to the Director of Program Management to support client expectations and service growth.
Support Waste Services Project Specialists and Project Managers with client communication and waste issues.
Perform quality assurance and quality control on projects handled by Waste Services Project Managers and Project Specialists, and support the Director of Waste Services.
Support key personnel with data-entry methods and the entry of EPA identification numbers, containers, manifests, and new-generator waste streams.
Maintain the client master list for EPA identification numbers.
Perform quality assurance and quality control and finalize small quantity plans, contingency plans, quick reference guides, and waste minimization or reduction plans; support completion of compliance reporting.
Review project reports for approval before delivery to customers, review customer deliverables, and provide guidelines to the organization.
Write standard operating procedure policies for operations on each new retail contract.
Coordinate implementation of new contracts, including system setup for pricing, invoicing, and scheduling requirements, and review this information with affected groups.
Work with sales and operations to ensure customer expectations are met after new contracts are implemented.
Meet with customers as the single point of contact to discuss and resolve invoicing, pickup, and scheduling issues, and coordinate with local sales and operations teams to resolve them.
Provide management with account update reports and details of outstanding issues.
Review contracts for accuracy before submission to customers and confirm teams can meet customer deadlines.

Waste Program Manager –

The Emergency Response and Training Solutions (ERTS) Waste Program Manager, reporting to the Director of Program Management, is responsible for managing a teams of Project Managers and Project Specialists providing the full range of waste response management, and supervision required for the successful performance, and completion of projects.

Maintaining a strong focus on safety and quality, you will have responsibility for organizing, leading, and successfully completing projects to assure appropriate regulatory closure of each incident. The Program Manager also participates in the sales and marketing process by providing input to the Director of Project Management to support client expectations and the growth of services provided.

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

This position is located US- Remote

Why work for Clean Harbors?

Health and Safety is our #1 priority and we live it 3-6-5!
Focus on maintaining sustainability and cleaning the Earth
Recruiting Pay range of $100,000-$110,000
Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
Own part of the company with our Employee Stock Purchase Plan
Opportunities for growth and development for all the stages of your career
Company paid training and tuition reimbursement

Bachelor's Degree Business Administration/ Environmental. Alternative combinations of education and experience may be accepted in lieu of degree.
Experience: 10+ waste management experience preferred
Good communication skills both written and verbal
Good interpersonal skills, ability to interact with people at different levels and customers
Field experience

Supports Waste Services Project Specialist and Waste Services Project Manager with client communication and waste issues.
QA/QC all projects under Waste Services Project Manager and Waste Services Project Specialists. Supports Director of Waste Services.
Supports key personnel for all Data Entry Methods, EPA ID Number Entry, Container Entry, Manifest Entry and New Generator Waste Stream.
Maintains Clients Master List for EPA ID Numbers.
QA/QC and finalizes all Small Quantity Plans, Contingency Plans, Quick Reference Guides and Waste Minimization/Reduction Plans and supports completing of Compliance Reporting.
Review project reports for approval prior to customer delivery. Also review project deliverables that will be supplied to customers and provide guidelines to the organization.
Write SOP policies for operations on each new retail contract.
Coordinate implementation of new contracts including, system set up for pricing, invoicing requirements, scheduling requirements and reviewing this information with all groups affected.
Work with sales and operations to ensure all customer expectations are met once new contract is implemented.
Meet with customer to discuss and resolve invoicing, pick up, scheduling issues as single point of contact and work with local sales and operations groups to resolve.
Provide management with update reports on each account and any issues that are outstanding.
Review contract for accuracy prior to submittal to customer and confirming teams will meet all customer deadline requirements.

Pay Range: 50500.00 - 159963.00 Annually

About the Company

Clean Harbors

Hazardous waste management and emergency response

Clean Harbors provides environmental and industrial services across North America, focusing on hazardous waste management, emergency spill response, industrial cleaning, and maintenance for a wide range of clients including Fortune 500 companies and government agencies. Its offering works by delivering on-site and remote services through service contracts, emergency response fees, and waste disposal charges, supported by an extensive network of facilities and specialized equipment to ensure safe, compliant waste handling. The company differentiates itself through its large scale, broad service mix, and emphasis on meeting stringent environmental compliance and safety standards for demanding customers. Its goal is to grow its market presence and service offerings to be a leading, dependable partner for essential environmental services in North America.

Company size: 10,001+
Company stage: IPO
Headquarters: Norwell, MA
Founded: 1980

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