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dunnhumby

Global customer data science and insights

Shopper Insights Senior Client Lead

Account ManagementConfirmed live in the last 24 hours
Full-timeBentonville, AR, USANo salary listed

About the Job

Requirements

  • Mobility to be based in Bentonville.
  • A bachelor's degree in a relevant subject.
  • Four to eight years of relevant CPG, merchant, or retail experience.
  • Client-facing or stakeholder management experience.
  • Knowledge of customer insights and a consultative approach to selling.
  • Experience with the SHOP/Shelf Review, category management, assortment analytics, and customer insight analytics.
  • Project management experience.
  • People management experience.

Responsibilities

  • Serve as a trusted advisor to retail and CPG clients and work side-by-side with them to ensure their success.
  • Use customer insights derived from the data platform to own and develop a client plan that delivers recognizable value, client satisfaction, and return on investment.
  • Work with Walmart merchants and their CPG partners to help them use Walmart customer insights in collaborative decision-making focused on the customer.

About the Company

dunnhumby

Global customer data science and insights

Dunnhumby uses Customer Data Science to help retailers and consumer brands improve customer experiences through data-driven insights, offering services like media solutions, customer insights, and personalized marketing strategies, and it also runs Dunnhumby Ventures to back early-stage retail tech startups. It analyzes shopper data from browsers and internet devices using unique identifiers without storing personal information to generate actionable insights that drive targeted campaigns. It differentiates itself by combining depth in retail-focused data science with a suite of services and a corporate venture fund to help clients optimize customer interactions across channels. Its goal is to empower retailers and brands to deliver better, data-informed experiences that boost sales and engagement.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
1989

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