MINISO USA
Variety retail chain
Assistant Store Manager
Travel between locations is required, and relocation or management of additional stores may be needed.
About the job
- The candidate must have a high school diploma or equivalent.
- The candidate must have at least one year of experience in retail management with a strong track record of leading teams.
- The candidate must be able to work a flexible schedule, including nights, weekends, and holidays.
- The candidate must have successful experience in retail management.
- The candidate must have strong leadership, organizational, and customer management skills.
- The candidate must have excellent communication and interpersonal abilities.
- The candidate must be able to relocate or manage additional stores based on business needs.
- The candidate must be able to travel between locations.
- The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance.
- The role reports directly to the Store Manager and leads Shift Leads and Sales Associates.
- The role supports smooth store operations by delivering customer service, maintaining merchandising standards, following operational procedures, and driving sales performance.
- The role drives customer engagement with the membership program by promoting sign-ups and building loyalty to increase retention and sales performance.
- The role supports the Store Manager by mentoring trainee associates, achieving sales targets, and driving business growth.
- The role supports inventory management, shipment processing, damage and return handling, and supply management.
- The role assists with recruiting store talent, training, staffing, and retention.
- The role supports administrative tasks, including staff scheduling, inventory management, and compliance with company policies and handbook guidelines.
- The role helps maintain store condition and visual merchandising standards by communicating insights and feedback to the Store Manager.
- The role delivers constructive feedback that promotes recognition and accountability and fosters team growth and continuous improvement.
- The role works with the Store Manager and Loss Prevention Team to address internal and external shrink in accordance with company policies and procedures.
- The role achieves sales targets by training, motivating, mentoring, and providing constructive feedback to the sales team.
- The role manages cash-handling tasks, follows standard operating procedures, and maintains a clean and safe environment for associates and customers.
- An Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or a related field is preferred.
About the company
MINISO USA is the U.S. retail operation of a global variety-store brand. The company sells toys, collectibles, stationery, beauty products, home goods, accessories, snacks, and electronics through physical stores. It serves shoppers, collectors, franchise partners, licensors, mall operators, and retail communities. Its operating model centers on a store network supported by merchandising, licensed collaborations, sourcing, distribution, marketing, and corporate operations. Teams work across retail operations, merchandising, inventory, logistics, visual presentation, marketing, e-commerce, and support. Work depends on consistent execution across customer-facing locations, operational teams, supply networks, and centralized support functions.
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