Medical Assistant Registered Clinic

Where You’ll Work

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Job Summary and Responsibilities

As our Medical Assistant Registered, you'll keep the day running smoothly and efficiently for your patients and clinical team.

Every day, you will take the lead on proactively preparing patient charts, ensuring all information is obtained and up-to-date for those seen in our facility. You can expect to have multiple patients daily depending on the number of physicians are on-site.

Your success in this role comes from your enthusiasm to help others, work efficiently, and your empathy for our patients.

• Performs general medical office duties, including answering phones, making appointments, registering patients, updating medical carts and verifying insurance information and coverage.
• Responds to incoming patient phone calls; answers questions, makes appointments, processes prescription refills and directs/instructs patient and/or family members regarding prescription and treatment instructions according to the provider guidelines and orders.
  
• Maintains patient medical records, accurately and correctly documents clinical information in the medical record; shares clinical information with internal/external publics in accordance with CHI Franciscan privacy policies and procedures.
  Maintains efficient patient flow by professionally greeting patients, escorting them to the treatment area and updating the medical record with vital sighs and relevant patient history.
  
• Responds to verbal and electronic patient requests for information and assistance using proper policies, reference tools and provider instructions. Coordinates referrals for patient tests, specialist appointments and hospital visits as need as well as ensuring appropriate insurance authorization is obtained if necessary.
  
• Maintains safe, clean and adequately-supplied working environment through proper disposal of general waste, clean-up of clinical care areas, properly disposing of hazardous materials and sharps, including replacing sharps containers as needed and wearing proper personal protective equipment.
  
• Maintains and cleans a variety of equipment and instruments used in the clinic as required and in ways which ensure proper sterilization and cleanliness. Prepares supplies and equipment and aids provider during treatment, procedures, exams and testing of patients. Prepares patients for, and assists with, routine and specialty examinations, procedures, treatments and minor office surgeries utilizing no more than local anesthesia.

Job Requirements

Required

• Any combination of experience or education that would demonstrate the job knowledge/abilities to perform the duties of the position.
• Medical Assistant Registered (MA-R) through the State of Washington, sponsored by Virginia Mason Franciscan Health, required within 60 days of hire
• Basic Life Support-CPR

Preferred

• One year of work experience as a Medical Assistant