Requires 8–12 years of progressive leadership in home services or a closely related field-service business, with proven profit-and-loss or operational ownership.
Requires a track record of specific, measurable results in growth, profitability, retention, or customer satisfaction.
Requires strategic thinking and disciplined execution to translate goals into weekly actions.
Requires comfort using data to identify insights, make decisions, and adjust quickly.
Requires emotional intelligence to read people, give direct feedback with care, and influence beyond direct reports.
Requires clear, confident communication with technicians, executives, and customers.
Requires strong organization and the ability to manage competing priorities.
Requires proficiency with Microsoft Office and field-service management software such as ServiceTitan.
Requires a strong sense of ownership, integrity, and commitment to customers and the team.
Seeks someone experienced in running a home-services operation such as plumbing, HVAC, or electrical, with a history of improving revenue, margins, turnover, and customer satisfaction.
Responsibilities
Own the performance of Denver operations, including revenue, margin, productivity, and customer experience.
Set and cascade annual revenue goals, key performance indicators, and incentive structures, and run the cadence to achieve them.
Lead, coach, and develop Field Managers, Dispatch, and a team of skilled professionals.
Equip managers to make decisions using sales data, technician feedback, and clear accountability.
Maintain visibility in the field through regular ride-alongs and job-site visits to uphold standards.
Partner with Sales, Marketing, Customer Service, Human Resources, and Finance to improve scheduling, lead flow, and handoffs.
Ensure marketing spend drives efficient, profitable growth in the Denver market.
Support vendor discussions and negotiations.
Recruit, retain, and develop high-performing employees and build a positive team culture.
Operations Manager
Blue Sky Plumbing & Heating · Wheat Ridge, United States · — · Posted 2026-10-27
Workplace: on_site
Description
Blue Sky Plumbing, Heating, Cooling & Electric is a 4th generation family-owned business that believes our company is only as strong as our reputation. We believe our greatest strength is our team members and caring for them the same as family is what separates us from the competition. This guiding principle has earned trust inside and outside of Blue Sky and kept clients coming back for generations. We back our team with a generous benefits package, career development opportunities and many other amazing perks. We are a growing company and if you share these same values then you may be the “perfect fit” for our team.
The Opportunity
Great operators in home services are rare. The ones who consistently turn chaos into predictable, profitable growth are rarer still. If you're one of them, this role is for you.
Blue Sky Plumbing is looking for an Operations Manager to own the results of our Denver operation. You'll have real authority, real visibility, and a direct line to the leadership team. You won't be maintaining the status quo. You'll be building what's next, and your results will show up in the numbers, in your team, and in our customers' homes.
Who We're Looking For
You've run a home services operation (plumbing, HVAC, electrical, or similar) and moved the needle: revenue up, margins up, turnover down, customer satisfaction up. You hold yourself to a higher standard than anyone else could. When something misses, your first question is "What could I have done differently?" You'd rather be handed a hard problem than an easy one.
You think in systems and see patterns before others do. You're also a leader people trust: perceptive, self-aware, and able to coach technicians and managers through tough conversations while keeping their respect. You raise the bar for the people around you, and you're still ambitious about your own next chapter.
What You'll Own
Results: Full accountability for the performance of Denver operations: revenue, margin, productivity, and customer experience
Planning and targets: Set and cascade annual revenue goals, KPIs, and incentive structures, then run the cadence that makes them happen
Leadership: Lead, coach, and develop Field Managers, Dispatch, and a team of [XX]+ skilled professionals
Decision-making culture: Equip your managers to make sharp decisions from sales data, technician feedback, and clear accountability
Presence in the field: Stay visible through regular ride-alongs and job-site visits, so standards hold where the work happens
Cross-functional partnership: Work closely with Sales, Marketing, Customer Service, HR, and Finance to improve scheduling, lead flow, and handoffs
Marketing ROI: Make sure marketing dollars are driving efficient, profitable growth in the Denver market
Vendors: Support vendor discussions and negotiations
Talent: Recruit, retain, and develop top performers and build a culture people are proud to be part of
Requirements
8-12 years of progressive leadership in home services or a closely related field-service business, with proven P&L or operational ownership
A track record of measurable results you can speak to specifically (growth, profitability, retention, customer satisfaction)
Strategic thinking paired with disciplined execution: you can turn big goals into weekly actions
Comfort in the data: you find the insight, make the call, and adjust fast
High emotional intelligence: you read people well, give direct feedback with care, and influence beyond your direct reports
Clear, confident communication with technicians, executives, and customers alike
Strong organization and the ability to juggle competing priorities without dropping the ball
Proficiency with Microsoft Office and field-service management software (ServiceTitan, etc.)
A deep sense of ownership, integrity, and commitment to doing right by customers and the team
Benefits
Pay Range $34-72/hr
Three Kaiser Medical Plans to select from with a 100% Company Paid Option
Dental & Vision Insurance
Voluntary Life Insurance & Accident Coverage options
Company Paid Short Term Disability, Long Term Disability & Basic Life