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Hello Fresh

Meal-kit delivery service with subscriptions

Controls Systems Technician

Controls & Automation EngineeringConfirmed live in the last 24 hours
Full-timePhoenix, AZ, USA

About the Job

Requirements

  • Four to six years of experience with conveyors, automation, robotics, PLC troubleshooting and programming, and communication protocols such as Profi, DeviceNet, and Ethernet TCP/IP.
  • Advanced understanding of PLCs and automated processes.
  • Advanced computer skills.
  • Ability to read and understand drawings, schematics, and diagrams.
  • In-depth experience with PLCs, HMIs, and VFDs, including programming, troubleshooting, repair, and maintenance.
  • Ability to travel as necessary, up to 10%, for business purposes.
  • High school diploma or equivalent.
  • Preferred: Associate degree in electronic technology or equivalent.

Responsibilities

  • Maintain and repair conveyance, automation, and facilities equipment to support operational uptime and improve system reliability.
  • Maintain compliance with safety, food safety, and security standards.
  • Perform preventive maintenance and routine inspections on assigned automation, robotics, and control panels.
  • Troubleshoot assigned out-of-service equipment and correct issues; act as an escalation point for lower-level technicians and escalate issues to leadership or vendors when additional troubleshooting is needed.
  • Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
  • Mentor maintenance personnel in developing appropriate skill sets and equipment knowledge specializing in automation, controls, and robotics.
  • Lead root-cause analysis of major downtime events and network-wide technical issues.
  • Develop maintenance personnel's knowledge of intermediate-to-advanced automation, controls, and robotics.
  • Partner with engineering on commissioning new control systems.
  • Audit vendor work and provide leadership with feedback on work quality and service-level agreement (SLA) performance.
  • Write or modify preventive maintenance (PM) procedures to standardize them across the network and improve effectiveness.
  • Perform building project work as assigned.

About the Company

Hello Fresh

Meal-kit delivery service with subscriptions

HelloFresh provides meal kits that deliver fresh, pre-portioned ingredients and chef-curated recipes to customers’ doors through a subscription service. Customers choose from a weekly menu of meals and dietary options (vegetarian, low-calorie, family-friendly), select their delivery day, and receive ingredients and step-by-step instructions to cook at home. The service eliminates meal planning and grocery shopping and can be flexibly managed—subscribers can skip weeks or cancel anytime. The company differentiates itself with a broad, customizable menu, focus on fresh produce and sustainable sourcing, and convenience for busy households. Its goal is to make home cooking easy, healthy, and accessible while providing flexible, affordable meal options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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