Entegris

Supplies high-purity materials for semiconductors.

Engineer 2 - Field Services

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeSuwon-si, Gyeonggi-do, South KoreaNo salary listedIn-person

About the Job

Requirements

At least 5 years of semiconductor field support or service experience.
A bachelor's degree in electrical, electronic, mechanical, material, or chemical engineering is required.
Strong communication skills are required.
Ability to adapt to a dynamic work environment and manage multiple activities.
Written and verbal English proficiency is a plus.

Responsibilities

Conduct solid source delivery cabinet or liquid delivery system shipment, installation, setup, troubleshooting, and maintenance for multiple customers.
Provide hardware parts replacement and software upgrade services in response to customer requests and development or improvement plans.
Perform ampoule, canister, and cylinder replacement work according to standard operating procedures, including leak checks and pressure monitoring.
Study and understand the Material Safety Data Sheet when handling chemicals.
Own customer evaluations, ensuring execution aligns the results' benefits with customer buying motives and presents them professionally.
Minimize customer complaints through smooth communication and quick responses.
Communicate with account teams, supply chain, business units, and research and development teams to address technical issues and work efficiently.
Train customers and fellow colleagues on relevant technical knowledge.
Prioritize projects and activities and meet goals.
Demonstrate creativity and innovation.

Desired Qualifications

Experience with vacuum valves, pressure gauges, mass flow controllers, regulators, fittings, switches, or similar components.
Experience with electrical controls, programmable logic controller modules, relays, or similar components.
Proficiency with Microsoft Word, Excel, PowerPoint, and MS Project.

Job Title:

Engineer II, Field Services

Job Description:

The Role: Engineer I, Field Services

Entegris is seeking a Field Service Engineer, material solutions division who will have tremendous visibility within the company, leading efforts to solve our customers’ most challenging problems and sell customer service. The Field Service Engineer will be assisting with liquid, solid, and gas equipment commissioning, troubleshooting, liquid / gas / solid canister changes, data collection, and facilitating prompt return of empty cylinders and canisters. Training will be provided to help the candidate increase competency and progress in the company.

In this role you will:

Conduct solid source delivery cabinet (SSDC) or liquid delivery system (LDS) shipment, installation, set-up, troubleshooting, and maintenance for multiple customers

Serve hardware parts replacement and software upgrade services for customer requests and development / improvement plan

Perform ampoule / canister / cylinder replacement work based on SOP. The replacement work includes a leak check and pressure monitoring, etc..

When handling chemicals, be sure to study and understand the Material Safety Data Sheet (MSDS)

Own customer evaluations to ensure sharp execution so benefits of the results are aligned with customer buying motives and presented in a professional manner

Need to minimize customer complaint through smooth communication and quick response

Communicate without barriers with account teams, supply chain, business units, and R&D teams in case of technical issues and to work efficiently.

Train customers and fellow colleagues on relevant technical knowledge

Traits we believe make a strong candidate:

5 ~ 10 years semiconductor field support / service experience is required

Bachelor’s degree in electrical / electronic / mechanical / material / chemical engineering is required

Smooth communication skill is STRONGLY required

Experience with vacuum valve, pressure gauge, MFC, regulator, fitting, switch, etc.. is a plus

Experience with electrical controls, PLC modules, relays, etc.. is a plus

Excellent analytical and organizational skills, including the proven ability to adapt to a dynamic work environment and manage multiple activities

Proficient with Microsoft Office (Word, Excel, PowerPoint, MS Project) is a plus

Proficient in written and verbal English is a plus

Your success will be measured by:

To be a team player and demonstrate leadership attributes.

Prioritize project/activities and meet the goals.

Demonstration of creativity/innovation.

Collaborative approach to working within a team environment.

About the Company

Entegris

Supplies high-purity materials for semiconductors.

Entegris is a global supplier of high-purity materials and process solutions used in semiconductor, life sciences, and other technology-driven industries. It develops and supplies advanced materials, purification systems, and contamination-control technologies that are critical to manufacturing processes. Their products include materials and equipment to prevent microcontamination, such as gas purifiers and other purification solutions, which customers use to keep production lines clean and efficient. Entegris differentiates itself through a worldwide manufacturing and service footprint, enabling dependable supply chains, global customer support, and integrated solutions across multiple stages of the manufacturing process. The company’s goal is to help customers achieve consistent, high-quality production by delivering reliable, pure materials and contamination-control technologies at scale.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Billerica, MA
Founded: 1966

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