Patient Coordinator
About the job
- A high school diploma or equivalent is required.
- At least one year of dental office experience, related experience, or training is required, or an equivalent combination of education and experience.
- Strong communication and customer-service skills are required.
- Ability to multitask in a busy environment is required.
- Reliability and professionalism are required.
- Greet and check in patients with a positive, welcoming attitude.
- Manage appointment scheduling and patient flow.
- Verify insurance and assist with financial discussions.
- Support the front office team to ensure an efficient and smooth day.
- Represent Dream Dental with warmth, accuracy, and professionalism.
- Experience with scheduling, insurance verification, treatment planning, or check-in/check-out is a plus.
About the company
Wave Dental Professionals supports a network of general and specialty dental practices serving patients across several U.S. states. The group partners with dentists to handle the business side of running a practice while aiming to preserve clinical decisions at the local office. Its central team supplies marketing, operating tools and practice support so dentists can focus on treatment and patient relationships. The business combines patient care through its affiliated offices with partnerships for dentists building or managing multiple practices. Wave also markets Tidal Aligners, a clear aligner treatment built around digital scans and customized treatment plans, and is headquartered in Detroit, Michigan.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Detroit, MI
Founded
N/A
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Simplify's Take
What believers are saying
- Dentists get funded development: Dream Dental's advertised associate role includes $1,000 annual education reimbursement and monthly webinars.
- Hygienists get longer weekends: Norcross's advertised role runs Monday through Thursday with Fridays and weekends off.
- Clinical teams get ongoing resources: Wave promises lifetime access to expert training and technology.
What critics are saying
- Sales pressure reaches patient coordination: Norcross's senior case manager role requires closing higher-dollar treatments and tracking acceptance metrics.
- Saturday availability is required: the Goodlettsville dentist opening rotates its four-day schedule across three different weekly patterns.
- Parallel appointments shape hygiene work: the Norcross opening pairs a dual-column patient schedule with a dedicated assistant.
What makes Wave Dental Professionals unique
- Clinicians have a governance route: Wave lists a clinical advisory board alongside Hygiene Hero and Top Doc advancement paths.
- Wave keeps patient access local: offices trade as Dream Dental, Norcross Dental Associates and other practice brands.
- Aligner care includes recurring visits: Tidal patients return every six to eight weeks for monitoring.
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