O

Outerspace

3PL provider offering warehousing and fulfillment

HR Manager

HR Generalist & Employee RelationsUpdated on Nov 13
Full-timePhoenix, AZ, USA$80k - $100k

About the Job

Requirements

  • A bachelor's degree in Human Resources, Business Administration, or a related field is required.
  • Three to five years of progressive human resources experience is required.
  • Strong working knowledge of Arizona employment law and federal human resources compliance requirements is required.
  • Hands-on experience with timekeeping systems and managing hourly and temporary workforces is required.
  • Ability to handle sensitive employee relations matters with discretion and sound judgment is required.
  • Ability to work independently is required.

Responsibilities

  • Serve as the primary point of contact for employee relations matters at the Arizona facility, including conflict resolution, disciplinary actions, investigations, and terminations.
  • Communicate professionally with employees, temporary workers, and visitors.
  • Help create a welcoming environment for new hires and temporary workers.
  • Assist with employee recognition programs and site-level engagement activities.
  • Foster a positive, inclusive workplace culture aligned with company values.
  • Partner with operations leadership to support employee engagement and retention initiatives.
  • Conduct new-hire orientation and onboarding for direct and temporary employees.
  • Administer day-to-day human resources functions through the PEO platform, including employee data management, personnel-file maintenance, and reporting.
  • Ensure site-level compliance with federal, Arizona state, and local employment laws, including FMLA, ADA, FLSA, and workers' compensation.
  • Manage leave-of-absence processes and accommodation requests.
  • Serve as the on-site resource for workplace safety compliance in coordination with operations leadership.
  • Collect, review, and submit timesheets for hourly and temporary workers.
  • Identify and resolve timesheet discrepancies and ensure timely, accurate pay.
  • Train employees and supervisors on timekeeping systems and policies.
  • Support employees with benefits enrollment, qualifying life events, and benefits questions.
  • Facilitate annual open-enrollment communications and education at the facility.
  • Serve as the on-site resource for benefits-portal inquiries.
  • Partner with staffing agencies to manage temporary-workforce pipelines and headcount needs.
  • Support direct-hire recruiting by coordinating and scheduling interviews, conducting phone screens, and participating in behavioral interviews as directed.
  • Handle on-site interview logistics and support a positive candidate experience at the facility.
  • Collaborate with headquarters human resources on workforce planning as the facility scales.
  • Maintain accurate and up-to-date employee records.
  • Manage and audit personnel files in compliance with company policy and applicable law.
  • Monitor I-9 compliance and E-Verification cases, and flag discrepancies as needed.
  • Prepare and distribute human resources documents as requested.
  • Communicate policy updates and ensure their consistent application across the site.
  • Assist with human resources projects, initiatives, and special assignments as directed by the headquarters human resources team.

Desired Qualifications

  • At least two years of experience in a warehouse, logistics, manufacturing, or distribution environment is preferred but not required.
  • Experience working within a PEO model is strongly preferred.
  • PHR, SHRM-CP, or equivalent certification is preferred.
  • Bilingual English and Spanish ability is strongly preferred.

About the Company

Outerspace

3PL provider offering warehousing and fulfillment

Outerspace provides third-party logistics for high-growth brands, handling warehousing, picking, packing, shipping, and kitting, with light manufacturing and customization. Its Mission Control software connects with ecommerce and ERP systems to manage complex workflows through an intuitive interface for ops and customer service. They differentiate themselves with high-touch, scalable operations tailored to apparel, jewelry & accessories, small home goods, beauty, and shelf-stable CPGs, plus turnkey capabilities like a product photo studio and in-house light manufacturing. Their goal is to enable fast, reliable fulfillment for brands over $10M in revenue with at least 30% year-over-year growth, delivering strong customer experiences through tight software integration and operational control.

Company size
201-500
Company stage
Series B
Total funding
$34.9M
Headquarters
Carlstadt, NJ
Founded
2019

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