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Services for the Underserved

Offers services to underserved New Yorkers

Harm Reduction Specialist

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USA$55k - $60k /yrIn-person

About the Job

Requirements

  • Understand and demonstrate commitment to the philosophy and mission of Services for the UnderServed, with expertise in harm reduction and recovery-oriented services.
  • Have a minimum of a high school diploma or equivalent (GED).
  • Have at least two years of experience working within a harm reduction model.
  • Demonstrate a thorough understanding of harm reduction.
  • Transfer knowledge and skills in engagement, harm reduction, motivational interviewing, and conflict mediation.
  • Be fingerprinted and cleared by the New York State Justice Center.
  • Articulate program goals.
  • Demonstrate skill in conflict mediation and negotiation and use an assertive approach to problem-solving.
  • Demonstrate leadership skills and the ability to work as part of a team.
  • Communicate effectively orally and in writing.
  • Use computer programs, specifically Microsoft Word and Microsoft Excel.
  • Maintain confidential information related to the position.

Responsibilities

  • Assess tenants' needs for services, including outreach, counseling, education, and referral, at the program site and plan services accordingly using the harm reduction model.
  • Develop and support strategies to meet the needs of individuals using drugs or alcohol, people living with HIV/AIDS, individuals involved in sex work or survival sex, people with diabetes, and individuals at risk for violence.
  • Attend and participate in Harm Reduction Committee meetings.
  • Contribute to agency-wide Harm Reduction Committee projects to support harm reduction throughout the agency.
  • Provide training and education on the harm reduction model, including HIV prevention strategies, for staff and program participants.
  • Provide service coordination to assigned program participants.
  • Provide recovery-oriented support services and outreach to assigned program participants as defined by program and contractual requirements.
  • Develop and assist in implementing person-centered service plans based on program participants' goals, review service plans with participants, identify progress, and revise plans as needed.
  • Produce and maintain thorough, accurate, and timely documentation, including charts and service records of interactions with program participants, services provided, important information or events, and contacts with other agencies and service providers.
  • Advocate for quality care from external service providers on behalf of program participants, including educating providers on special issues.
  • Assist program participants in maintaining apartments free from unsanitary conditions and safety hazards through individualized strategies such as teaching, feedback, demonstration, and hands-on interventions.
  • Maintain a resource list and provide referrals for treatment for psychiatric disabilities, substance use, and health problems as directed by program participants.
  • Assist program participants in identifying vocational and educational goals and opportunities, including assessment, support, and follow-up, in coordination with the Education and Employment Coordinator.
  • Assist program participants with conflict resolution as necessary.
  • Provide outreach to program participants who are not indicating their goals or are not engaged, offer services, and incorporate outreach into their service plans.
  • Provide crisis intervention as necessary.
  • Provide support and training in skill-building, including assertiveness, self-advocacy, socialization, and related issues.
  • Maintain service quality by establishing and reinforcing program and agency standards in interactions with program participants.
  • Create or maintain an annual special project emphasizing harm reduction.
  • Coordinate work orders with operations staff regarding apartment repairs and program participant requests.
  • Attend and participate in supervision, meetings, and training sessions as required and scheduled.
  • Provide holiday, evening, and weekend coverage as necessary.
  • Provide coverage for non-assigned program participants as needed.
  • Perform other duties as assigned.

Desired Qualifications

  • A Bachelor's degree.
  • Bilingual Spanish-speaking ability.
  • Ability to speak other relevant languages depending on the specific needs of program participants.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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