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Services for the Underserved

Offers services to underserved New Yorkers

Harm Reduction Specialist

Full-TimeDeadline 1/13/27
$55k - $60k/yr
Junior
Bachelor's
Brooklyn, NY, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • Understand and demonstrate commitment to the philosophy and mission of Services for the UnderServed, with expertise in harm reduction and recovery-oriented services.
  • Have a minimum of a high school diploma or equivalent (GED).
  • Have at least two years of experience working within a harm reduction model.
  • Demonstrate a thorough understanding of harm reduction.
  • Transfer knowledge and skills in engagement, harm reduction, motivational interviewing, and conflict mediation.
  • Be fingerprinted and cleared by the New York State Justice Center.
  • Articulate program goals.
  • Demonstrate skill in conflict mediation and negotiation and use an assertive approach to problem-solving.
  • Demonstrate leadership skills and the ability to work as part of a team.
  • Communicate effectively orally and in writing.
  • Use computer programs, specifically Microsoft Word and Microsoft Excel.
  • Maintain confidential information related to the position.
Responsibilities
  • Assess tenants' needs for services, including outreach, counseling, education, and referral, at the program site and plan services accordingly using the harm reduction model.
  • Develop and support strategies to meet the needs of individuals using drugs or alcohol, people living with HIV/AIDS, individuals involved in sex work or survival sex, people with diabetes, and individuals at risk for violence.
  • Attend and participate in Harm Reduction Committee meetings.
  • Contribute to agency-wide Harm Reduction Committee projects to support harm reduction throughout the agency.
  • Provide training and education on the harm reduction model, including HIV prevention strategies, for staff and program participants.
  • Provide service coordination to assigned program participants.
  • Provide recovery-oriented support services and outreach to assigned program participants as defined by program and contractual requirements.
  • Develop and assist in implementing person-centered service plans based on program participants' goals, review service plans with participants, identify progress, and revise plans as needed.
  • Produce and maintain thorough, accurate, and timely documentation, including charts and service records of interactions with program participants, services provided, important information or events, and contacts with other agencies and service providers.
  • Advocate for quality care from external service providers on behalf of program participants, including educating providers on special issues.
  • Assist program participants in maintaining apartments free from unsanitary conditions and safety hazards through individualized strategies such as teaching, feedback, demonstration, and hands-on interventions.
  • Maintain a resource list and provide referrals for treatment for psychiatric disabilities, substance use, and health problems as directed by program participants.
  • Assist program participants in identifying vocational and educational goals and opportunities, including assessment, support, and follow-up, in coordination with the Education and Employment Coordinator.
  • Assist program participants with conflict resolution as necessary.
  • Provide outreach to program participants who are not indicating their goals or are not engaged, offer services, and incorporate outreach into their service plans.
  • Provide crisis intervention as necessary.
  • Provide support and training in skill-building, including assertiveness, self-advocacy, socialization, and related issues.
  • Maintain service quality by establishing and reinforcing program and agency standards in interactions with program participants.
  • Create or maintain an annual special project emphasizing harm reduction.
  • Coordinate work orders with operations staff regarding apartment repairs and program participant requests.
  • Attend and participate in supervision, meetings, and training sessions as required and scheduled.
  • Provide holiday, evening, and weekend coverage as necessary.
  • Provide coverage for non-assigned program participants as needed.
  • Perform other duties as assigned.
Desired Qualifications
  • A Bachelor's degree.
  • Bilingual Spanish-speaking ability.
  • Ability to speak other relevant languages depending on the specific needs of program participants.

About the company

S

Services for the Underserved

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S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

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What believers are saying

  • The April 2026 crisis center adds recurring operating funding through 2031.
  • Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
  • TD's 2026 grant expands Homebase staffing during acute eviction pressure.

What critics are saying

  • S:US depends heavily on New York public funding and contract renewals.
  • Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
  • If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.

What makes Services for the Underserved unique

  • S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
  • S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
  • S:US secured a $894,050 Truxton SRO contract through 2032.

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Benefits

  • Wellness Program
  • Professional Development Budget

Company News

Hep Free NYC
Oct 19th, 2023
NYC Hep C Task Force Meeting Highlights | 09-27-2023

In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).