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Idex

Local low-carbon heating, cooling, energy services

Assistant Site Manager

Facilities ManagementUpdated on Nov 15
Full-timeBéziers, FranceNo salary listed

About the Job

Requirements

  • At least five years of management experience, or a Bac+3 qualification with ten years of experience, or a Bac+2 qualification with twenty years of experience.
  • Ability to prioritize, with availability and responsiveness.
  • Team-management capability, interpersonal skills, customer orientation, rigor in organizing and executing work, resilience under stressful conditions, and ability to propose improvements.
  • A clean criminal record is required.

Responsibilities

  • Work alongside the site director to ensure the service level and continuity expected by the client.
  • Manage teams and subcontractors, oversee the contract, and maintain client relations for personal services, including family reception, hospitality, laundry, catering, and canteen services.
  • Drive performance across personal services, maintenance, and building services at the site.
  • Assume responsibility for the site in the site manager's absence.
  • Prepare and present the sector's forecast budget to the Operations Director for approval.
  • Manage general administration and prepare dashboards.
  • Monitor management indicators daily, identify and analyze deviations, and implement improvements.
  • Review and validate supplier invoices for the sector.
  • Participate in inspections and contractual equipment surveys when taking over new contracts.
  • Organize and attend meetings with the prison administration and submit minutes within contractual deadlines.
  • Organize and attend subcontractor meetings, including matters relating to warranties and contracts.
  • Ensure that Idex Energies' commitments are fulfilled and related procedures are applied.
  • Monitor client satisfaction.
  • Inform and communicate with the client and teams about regulatory-monitoring developments.
  • Track site energy performance and take corrective measures when deviations occur.
  • Ensure the management partnerships required under the contract are present.
  • Replace the site manager/director during absences, including management duties.
  • Manage and organize services with a focus on continuous improvement and operational excellence, in coordination with the national Personal Services Directorate.
  • Drive performance across all services delivered at the site in coordination with the national Performance Directorate.
  • Direct and motivate teams to ensure services are delivered properly.
  • Manage the subcontractor responsible for catering and canteen services in accordance with the contract.
  • Maintain day-to-day client relations with the client representatives responsible for monitoring the services contract.
  • Coordinate the work of all staff, including delegated functions, and take necessary measures to ensure smooth operations.
  • Ensure communication and coordination between services.
  • Analyze operating data and implement corrective and service-improvement actions for areas under the role's responsibility.
  • Handle routine administration for the assigned site.
  • Take the measures needed to cover for the site manager during absences.
  • Ensure social information is distributed and displayed.
  • Validate and distribute contractual reports and dashboards required by the prison administration.

About the Company

Idex

Local low-carbon heating, cooling, energy services

Idex provides heating, cooling, and low-carbon energy services to homes, businesses, and industrial facilities. It operates local energy networks and manages energy supply, efficiency, and carbon reduction. The company earns revenue from service contracts, selling energy, and implementing systems like Kocliko, which sets heating costs based on individual residential configurations. Idex differentiates itself by focusing on local, low-carbon energy solutions, managing entire energy systems, and prioritizing renewable and recovered energy sources to increase self-reliance. Its goal is to help customers lower energy use and emissions while improving energy security and moving toward carbon neutrality.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$220M
Headquarters
Boulogne-Billancourt, France
Founded
1963

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