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PENN Entertainment

Operates casinos, racetracks, and online betting

Human Resources Generalist

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeDetroit, MI, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in business administration, human resources, or another relevant field, or an equivalent combination of education and experience.
  • At least 2–5 years of human resources experience.
  • Proficiency with Microsoft Office software, including Word, PowerPoint, Excel, and Outlook.
  • Ability to work with various organizational levels to develop and influence the culture.
  • Effective communication and negotiation skills.
  • Organizational and presentation skills, and ability to work independently and collaboratively.
  • Customer service skills focused on producing quality results.
  • Knowledge of state, local, and federal labor laws and regulations related to human resources.
  • Ability to work flexible hours, including holidays, nights, and weekends, as business needs dictate.
  • Ability to read, interpret, and communicate in English; written English communication may also be required.
  • Ability to perform basic arithmetic using whole numbers, fractions, and decimals, including calculations involving American units of money, weight, volume, and distance.

Responsibilities

  • Partner with Human Resources Business Partners to meet the needs of departments within the business unit.
  • Support internal and external recruitment efforts for the property.
  • Conduct thorough and objective investigations into grievances, harassment, employee concerns, or Equal Employment Opportunity Commission issues.
  • Conduct exit interviews, record feedback and dialogue, and report patterns to management.
  • Assist with unemployment compensation claims.
  • Facilitate identified training programs for the property, including new-hire orientation, customer service, and responsible gaming and alcohol awareness.
  • Provide guidance on and interpretation of human resources policies consistent with core and local policies, state and federal statutes, and applicable collective bargaining agreements.
  • Attend required training and meetings.
  • Collect and analyze human resources data, identify trends, and make suggestions related to human resources strategy, including turnover, engagement, and leadership opportunities.
  • Assist with and participate in the design and execution of engagement, wellness, and retention events.
  • Provide customer service in accordance with department and company standards and programs, maintain strict confidentiality in departmental and company matters, and respond to requests and communications in a timely manner.
  • Ensure regulatory compliance within the area of responsibility and report potential issues to management.
  • Perform other duties as assigned.

Desired Qualifications

  • Professional in Human Resources certification is preferred.
  • Previous experience working in a labor environment with union contracts is preferred.
  • Experience with iCiMS and UltiPro is a plus.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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