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Unison Group

Builds financial risk and compliance systems

Senior Business Analyst - CRM & Loan Origination System

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia$5k - $13kIn-person

About the Job

Requirements

  • Strong experience with customer relationship management (CRM) systems such as Salesforce, Microsoft Dynamics 365, or equivalent.
  • Hands-on experience with credit origination, loan origination, or loan processing systems; vendor-built applications are preferred.
  • Strong understanding of the banking lending lifecycle, including customer onboarding, loan application, credit assessment, underwriting, loan approval, loan disbursement, loan servicing, and loan closure.
  • Expertise in business analysis methodologies, requirement gathering, impact assessment, solution design, and documentation.
  • Experience preparing Business Requirement Documents (BRD), Functional Specification Documents (FSD), Technical Design Documents (TDD), user stories, and acceptance criteria.
  • Knowledge of Representational State Transfer (REST) and Simple Object Access Protocol (SOAP) application programming interfaces (APIs), system integrations, and data flow architecture.
  • Good Structured Query Language (SQL) skills for data validation, reconciliation, and analysis.
  • Experience with JIRA and Confluence.
  • Strong understanding of Software Development Life Cycle (SDLC) and Agile/Scrum methodologies.
  • Excellent stakeholder management, communication, and presentation skills.
  • Proven experience managing projects from requirement gathering through production deployment.

Responsibilities

  • Gather, analyze, and document business requirements from stakeholders.
  • Conduct requirement workshops, impact analysis, and gap analysis.
  • Prepare Business Requirement Documents (BRD), Functional Specification Documents (FSD), Technical Design Documents (TDD), and user stories.
  • Work closely with Product Owners, Developers, quality assurance (QA) teams, Solution Architects, and Business Users throughout the project lifecycle.
  • Design functional solutions for customer relationship management (CRM) and Loan Origination/Credit Processing systems.
  • Analyze and optimize lending business processes across the loan lifecycle.
  • Coordinate system integration between CRM, Loan Origination System, Core Banking, and third-party applications.
  • Review APIs, data mappings, interface specifications, and data flows.
  • Support System Integration Testing (SIT), User Acceptance Testing (UAT), production deployment, and post-production support.
  • Manage project scope, timelines, risks, and stakeholder communications.
  • Ensure solutions align with business objectives and regulatory requirements.
  • Participate in Agile ceremonies, including Sprint Planning, Backlog Grooming, Daily Stand-ups, Sprint Reviews, and Retrospectives.

Desired Qualifications

  • Vendor-built credit origination, loan origination, or loan processing applications are preferred.

About the Company

Unison Group

Builds financial risk and compliance systems

Unison Group builds technology systems for financial institutions that need to manage risk, meet reporting rules and modernize their operations. Its consultants work across liquidity, market and credit risk, combining financial knowledge with software implementation and data analysis. The business also designs cloud infrastructure and develops custom applications, connecting these systems with the information and processes clients already use. It earns money through consulting, technology implementation and engineering services for enterprises, with work ranging from system design to deployment. Founded as Unison Consulting in 2012, the group is headquartered in Singapore.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
2012

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