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Sutherland

Global BPO providing customer lifecycle management

Data Engineer - SQL

Data ScienceUpdated on Nov 11
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • Four to six years of experience.
  • Experience with predictive modeling using R and Python, and strong SQL capabilities.
  • Ability to build suitable statistical data models for business by mining datasets.
  • Ability to process, cleanse, and verify the integrity of data used for analysis.
  • Ability to perform ad hoc analysis and present results clearly.
  • Experience with data mining methods.
  • Ability to integrate multiple sources of information when needed.
  • Ability to select features and build and optimize classifiers using machine learning techniques.
  • Ability to enhance data collection procedures to include information relevant to analytic systems.
  • Ability to use cloud technology; specific technology is not stated.
  • Must be a team player, take ownership of assigned tasks, communicate strongly, think analytically, and take a proactive approach to problem solving.

Responsibilities

  • Discuss business problems with end users and understand their needs.
  • Develop machine learning models to solve business problems.
  • Analyze data to support sound decision-making.
  • Automate reports, dashboards, business operations, data science and analytics, and management information systems.
  • Automate processes using macro-enabled Excel files and consolidate sheets.
  • Work with the Remote Monitoring team to get feedback for building data models.

About the Company

Sutherland

Global BPO providing customer lifecycle management

Sutherland provides business process outsourcing that manages the entire customer lifecycle for clients, including customer support, sales, and related operations across multiple industries. It combines process consulting with outsourced delivery, using end-to-end services that mix human agents with digital tools such as AI and analytics across a global delivery network. It differentiates itself through long-term private ownership that supports steady growth and an integrated approach across technology, telecom, financial services, and healthcare. Its goal is to help clients improve the customer experience while lowering operating costs by outsourcing full lifecycle processes and advancing with digital capabilities.

Company size
10,001+
Company stage
Private
Total funding
$30M
Headquarters
Town of Perinton, New York
Founded
1986

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