Systems Administrator
About the job
- Five years of experience is required.
- A bachelor's degree in a technical discipline from an accredited college or university is required, or five additional years of system administration experience may be substituted for the degree.
- Applicants must have TS/SCI clearance with polygraph and may need to meet eligibility requirements for access to classified information.
- Support implementation, troubleshooting, and maintenance of IT systems.
- Manage the daily activities of IT system configuration and operation.
- Identify, diagnose, and resolve Tier 1 help desk problems; assist users with accessing and using IT systems.
- Support day-to-day operations, monitoring, and problem resolution for client, server, storage, network, and mobile devices.
- Identify, diagnose, and resolve Tier 1 help desk and Tier 2 escalation problems.
- Support escalation and communicate status to agency management and internal customers.
- Optimize system operations and resource utilization, and perform system capacity analysis and planning.
- Support the dispatch system and hardware problems and remain involved in their resolution.
- Troubleshoot IT systems in depth.
- Configure and manage UNIX and Windows operating systems; install and load operating system software; troubleshoot and maintain system integrity; configure network components; and implement operating system enhancements to improve reliability and performance.
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
About the company
Peterson Technologies builds custom software and information systems for intelligence agencies that need to turn large volumes of data into usable information. Its engineers design, integrate and deploy systems around each customer's mission, then maintain the software and infrastructure through ongoing support. The firm also develops analytical tools for finding patterns in structured and unstructured data, with decision support that includes language processing, speech translation and image recognition. Customers hire the firm for engineering projects and continuing technical support across the systems lifecycle. Founded in 2001, Peterson Technologies is headquartered in Elkridge, Maryland.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Elkridge, MD
Founded
2001
Get referred to Peterson Technologies
See people who can refer or advise you
Simplify's Take
What believers are saying
- Peterson sells ongoing work: its mission-support services continuously monitor security controls and resolve infrastructure problems.
- Eligible Peterson employees get immediately vested 12% retirement contributions, combining safe-harbor and discretionary amounts regardless of employee contributions.
- Peterson trains cleared personnel: its requirements-discovery service includes training in requirements engineering and systems design.
What critics are saying
- Peterson's full-time Annapolis Junction watch-desk role rotates between days and nights every four weeks, including weekend twelve-hour shifts.
- Peterson's Annapolis Junction full-time security-engineer opening requires active top-secret clearance, sensitive compartmented information access and successful polygraph.
- Peterson's health coverage starts after a waiting period: eligible employees' benefits begin the first month following their start date.
What makes Peterson Technologies unique
- Peterson's open-source roots run deep: its engineers helped develop the Accumulo database with a Defense Department agency.
- Peterson connects separated security networks: its cross-domain services control data transfers between systems with different trust levels.
- Peterson has a veteran-owned contracting identity: it is certified as a service-disabled veteran-owned small business.
Help us improve and share your feedback! Did you find this helpful?