MUFG

Global bank offering diversified financial services

Head of Transformation

Program ManagementConfirmed live in the last 24 hours

Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

Extensive experience leading enterprise transformation, portfolio delivery, program management, or business change functions within complex, global, or regulated environments.
Proven ability to partner with senior executives and global leaders to translate strategy into transformation priorities, roadmaps, and executable delivery plans.
Strong understanding of technology-enabled transformation, including process, data, automation, artificial intelligence, and operating model change as levers for business outcomes.
Demonstrated experience establishing portfolio governance, delivery rhythms, executive reporting, and benefits realisation disciplines.
Experience building or maturing project management capability, including standards, frameworks, tools, templates, and communities of practice.
Strong stakeholder management, communication, and influencing skills, including facilitating alignment and decision-making across diverse groups.
Commercial acumen, pragmatism, outcome focus, sound judgement in prioritising initiatives, managing trade-offs, and navigating ambiguity.
Strong people leadership capability, including experience building and leading high-performance global teams, uplifting capability, and creating an accountable, collaborative, and trusted delivery culture.

Responsibilities

Partner with the CEO, Executive Leadership Team, and senior global stakeholders to understand Corporate Markets strategy, business priorities, and the broader technology model.
Identify, shape, and prioritise transformation initiatives that improve client outcomes, operational effectiveness, scalability, risk management, and commercial performance across the global business.
Translate strategic priorities into transformation programs, business cases, and delivery plans with defined outcomes, benefits, resourcing, and accountabilities.
Ensure transformation opportunities consider process, technology, data, artificial intelligence, automation, operating model, and capability levers.
Establish and maintain an integrated global transformation roadmap that brings programs of work together into a single view of priorities, dependencies, milestones, risks, and benefits.
Lead portfolio governance to support prioritisation, sequencing, resource allocation, and decision-making across transformation initiatives.
Provide executive-level reporting and insight on delivery progress, risks, dependencies, financials, capacity, and benefits realisation.
Identify and remove organisational impediments to delivery, escalating systemic barriers and facilitating resolution across global markets, technology, operations, and business teams.
Own and build the project management capability and practice across Corporate Markets, establishing consistent standards, methods, tools, templates, and delivery disciplines.
Develop fit-for-purpose governance, delivery frameworks, and reporting standards that support consistent execution across global markets and business lines.
Build delivery capability through coaching, mentoring, capability uplift, communities of practice, and practical playbooks for program and project delivery.
Drive continuous improvement in project delivery performance, including prioritisation, planning, risk management, dependency management, stakeholder engagement, and benefits tracking.
Act as a trusted advisor to senior leaders, supporting alignment on transformation priorities, trade-offs, delivery risks, and business impacts.
Facilitate cross-functional collaboration across business units, regions, technology, operations, risk, legal, finance, and people teams to deliver transformation outcomes.
Lead change through influence, ensuring transformation initiatives are understood, adopted, and embedded across impacted teams and global markets.
Communicate transformation direction, roadmap progress, and key decisions clearly to executive and operational audiences.
Build, lead, and inspire a high-performance global transformation and delivery team, role-modelling company values and fostering accountability, collaboration, pace, and pragmatic execution.
Manage delivery capacity, resource allocation, and capability planning to meet transformation demand across the global portfolio.
Develop, retain, and mobilise key global talent, identifying capability gaps, succession risks, and opportunities to strengthen the global transformation bench.
Create an environment where globally distributed teams work seamlessly across boundaries, challenge constructively, and deliver at pace while maintaining quality and control.

Desired Qualifications

Experience in financial services or a highly regulated industry.

Overview

The Head of Transformation is responsible for partnering with senior stakeholders across MUFG Corporate Markets globally to identify, shape and drive transformation initiatives that advance the global business strategy and align to the broader technology operating model.

The role brings together transformation activity across global markets into a single, integrated delivery roadmap, ensuring programs of work are prioritised, governed and executed with clear outcomes, disciplined delivery practices and measurable business impact. AI and automation will form part of the transformation agenda, and this role will ensure these opportunities are assessed and mobilised as part of a broader global transformation portfolio.

This role will also own and mature the project management capability and practice across Corporate Markets globally, establishing consistent standards, tools, governance, reporting and delivery capability to support high-quality execution across global markets and business lines.

Key Accountabilities and main responsibilities

Strategic Transformation Leadership

Partner with the CEO, Executive Leadership Team and senior global stakeholders to understand Corporate Markets strategy, business priorities and the broader technology model.
Identify, shape and prioritise transformation initiatives that improve client outcomes, operational effectiveness, scalability, risk management and commercial performance across the global business.
Translate strategic priorities into clear transformation programs, business cases and delivery plans with defined outcomes, benefits, resourcing and accountabilities.
Ensure transformation opportunities consider process, technology, data, AI, automation, operating model and capability levers.

Global Portfolio, Roadmap and Delivery Governance

Establish and maintain an integrated global transformation roadmap, bringing programs of work together into a single view of priorities, dependencies, milestones, risks and benefits.
Lead portfolio governance to ensure effective prioritisation, sequencing, resource allocation and decision-making across transformation initiatives.
Provide executive-level reporting and insight on delivery progress, risks, dependencies, financials, capacity and benefits realisation.
Identify and remove organisational impediments to delivery, escalating systemic barriers and facilitating resolution across global markets, technology, operations and business teams.

Project Management Practice and Capability

Own and build out the project management capability and practice across Corporate Markets, establishing consistent standards, methods, tools, templates and delivery disciplines.
Develop fit-for-purpose governance, delivery frameworks and reporting standards that support consistent execution across global markets and business lines.
Build delivery capability through coaching, mentoring, capability uplift, communities of practice and practical playbooks that enable high-quality program and project delivery.
Drive continuous improvement in project delivery performance, including prioritisation, planning, risk management, dependency management, stakeholder engagement and benefits tracking.

Stakeholder Engagement and Change Leadership

Act as a trusted advisor to senior leaders, supporting alignment on transformation priorities, trade-offs, delivery risks and business impacts.
Facilitate cross-functional collaboration across business units, regions, technology, operations, risk, legal, finance and people teams to deliver transformation outcomes.
Lead change through influence, ensuring transformation initiatives are understood, adopted and embedded across impacted teams and global markets.
Communicate transformation direction, roadmap progress and key decisions in a clear, credible and business-focused way for executive and operational audiences.

People Leadership

Build, lead and inspire a high-performance global transformation and delivery team, role-modelling MPMS values and creating a culture of accountability, collaboration, pace and pragmatic execution.
Manage delivery capacity, resource allocation and capability planning to meet transformation demand across the global portfolio.
Develop, retain and mobilise key global talent, proactively identifying capability gaps, succession risks and opportunities to strengthen the global transformation bench.
Create an environment where globally distributed teams can work seamlessly across boundaries, challenge constructively and deliver at pace while maintaining quality and control.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

Extensive experience leading enterprise transformation, portfolio delivery, program management or business change functions within complex, global or regulated environments.
Proven ability to partner with senior executives and global leaders to translate strategy into transformation priorities, roadmaps and executable delivery plans.
Strong understanding of technology-enabled transformation, including how process, data, automation, AI and operating model change can be used to deliver business outcomes.
Demonstrated experience establishing portfolio governance, delivery rhythms, executive reporting and benefits realisation disciplines.
Experience building or maturing project management capability, including standards, frameworks, tools, templates and communities of practice.
Exceptional stakeholder management, communication and influencing skills, with the ability to facilitate alignment and decision-making across diverse groups.
Commercially astute, pragmatic and outcome-focused, with strong judgement in prioritising initiatives, managing trade-offs and navigating ambiguity.
Strong people leadership capability with experience building and leading high-performance global teams, uplifting capability and creating a delivery culture built on accountability, collaboration and trust.
Financial services or highly regulated industry experience highly desirable.

About the Company

MUFG

Global bank offering diversified financial services

MUFG is a major global financial group that provides a wide range of banking and financial services, including commercial and trust banking, securities, credit cards, and asset management. Its products are delivered through a network of domestic and international banks, digital platforms, and financial advisers, offering loans, deposits, payments, investment services, and asset management. MUFG stands out due to its size and scale as one of the world’s largest financial groups, its diversified offerings across banking and securities, and its strong international presence (notably expanding in the U.S. after investing in Morgan Stanley in 2008). Its goal is to support economic growth worldwide by expanding its global footprint and promoting sustainable finance.

Company size: 10,001+
Company stage: IPO
Headquarters: Tokyo, Japan
Founded: 2006

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