Retail Account Manager - NRS & Retail Services
About the job
- 1–2 years of experience in retail sales, outside sales, or customer-facing roles
- Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily
- Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment
- Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment
- Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts
- Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities
- Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory
- Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment
- Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system
- Prior exposure to Merchant Services, POS implementation, or route sales
- Bilingual proficiency in English and Spanish
About the company
IDT provides low-cost international communication and payment services. It offers affordable international calling and money transfers, including BOSS Revolution which allows PIN-free international calls and, since 2013, transfers abroad. It earns fees from these services and serves individuals and businesses, while also offering Awards2Go gift-card incentives. Its goal is to provide easy-to-use, cost-effective global communication and financial services, combining telecom and cross-border payments with a focus on reliability.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Newark, New Jersey
Founded
1990
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Simplify's Take
What believers are saying
- Fiscal 2026 revenue rose 5% to $1.298 billion, with EBITDA up 17%.
- IDT extended TD Bank financing to July 15, 2029, improving liquidity flexibility.
- September 2026 BOSS Revolution eSIM launch targets 190 countries and travel demand growth.
What critics are saying
- PAY AS YOU GO sued IDT on September 22, 2026 in New Jersey.
- Traditional communications still generated $216.1 million in Q2 2026, exposing IDT to price wars.
- If NRS or BOSS Money weakens, IDT loses its growth engine and multiple expansion.
What makes IDT unique
- IDT’s 2026 cash-generating mix spans telecom, remittances, and merchant services.
- NRS reached $141 million recurring revenue; terminals topped 39,000 in Q3 2026.
- BOSS Revolution combines calling, money transfer, and eSIM access in one app.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Company News
IDT's stock surged 17% this week following strong fourth-quarter results for fiscal 2026. The fintech and telecom company posted record gross profit and operating income, with revenue rising 7% year-over-year to $339 million and attributable net income jumping 29% to nearly $22 million. The company beat revenue estimates of $320 million but missed the adjusted earnings forecast of $0.97 per share, coming in at $0.94. Freedom Broker analyst Mikhail Paramonov raised his price target from $75 to $85 whilst maintaining a buy rating. IDT guided for double-digit growth in annual gross profit, projecting $545 million to $555 million this fiscal year, and expects record adjusted EBITDA of $176 million to $180 million.
IDT Corporation has launched eSIM data plans within its BOSS Revolution app, offering mobile connectivity in over 190 countries. The digital payment provider announced that customers can purchase and activate eSIMs directly through the app without physical SIM cards or carrier visits. The company claims travellers can save 70% to 90% on international data costs compared to traditional carrier roaming. First-time eSIM purchasers receive a 20% discount. Plans include standard options ranging from 1GB for seven days to 100GB for 30 days, with some starting below $1 per GB. Unlimited plans for trips of one to 30 days are also available, starting at less than $2.50 daily in select destinations. The launch comes as global travel eSIM usage is projected to reach approximately 134 million users in 2026, representing a 32% increase from 2025.
IDT Corporation's higher-margin growth businesses — National Retail Solutions, BOSS Money and net2phone — now generate about one-third of revenue and two-thirds of gross profit, growing revenue 17% year over year in the latest quarter. National Retail Solutions reached $141 million in trailing-12-month recurring revenue, whilst BOSS Money benefited from accelerating digital remittances and net2phone posted record 17% adjusted EBITDA margins after subscription revenue rose 12% year over year. The company is delaying its planned net2phone spin-off, citing a desire for greater business scale and more favourable capital-market conditions. IDT ended the quarter with $251 million in cash and no debt. Consolidated adjusted EBITDA rose 13% to $37.5 million.
IDT Corporation's subsidiary, IDT Telecom, has extended its revolving credit facility with TD Bank to July 2029, nearly three years beyond the previous August 2026 maturity date. The amendment, executed on 13 August 2026, increases seasonal borrowing capacity to $50 million during May and December, up from $25 million in other months. The agreement adds three new corporate guarantors: National Retail Solutions, IDT Payment Services, and IDT Payment Services of New York. The extension provides IDT with enhanced financial flexibility to manage working capital requirements during peak seasonal periods. The facility remains secured by assets of IDT Telecom, IDT Corporation, and other key subsidiaries.
IDT reported Q3 2026 results with consolidated revenue growing 5% year-over-year to $315.7 million. Gross profit increased 9% to $122.5 million, with gross margin expanding 170 basis points to 38.8%, a quarterly record. Income from operations rose 12% to $29.8 million, whilst adjusted EBITDA grew 13% to $37.5 million. The company raised its full-year fiscal 2026 adjusted EBITDA guidance to $150 million to $152 million, representing 15% growth at the midpoint. NRS recurring revenue grew 22% year-over-year, with its terminal network exceeding 39,000 active POS terminals and payment processing accounts surpassing 29,000, up 14% year-over-year. Following the quarter's close, IDT acquired a controlling stake in OnCore Digital, a digital media brokerage, to integrate with NRS' screen network and transaction data.