Full-Time

Claims Associate

Bilingual French/English

Posted on 5/17/2024

Turo

Turo

1,001-5,000 employees

Car sharing marketplace across multiple countries

Consumer Goods

Junior

Toronto, ON, Canada

Required Skills
Communications
Word/Pages/Docs
Requirements
  • Strong proficiency in customer-facing communication
  • Multitasking and strong time management skills
  • Bilingual in French and English preferred - written and verbal
  • Eagerness for success and growth
  • Stellar customer centricity
  • Change management, negotiation, and decision-making skills
  • Ability to prioritize and organize daily tasks
  • Excellent follow-through and attention to detail
  • Proficiency with technology: macOS and Google Docs
  • Reside in the Toronto/Ontario area
  • 1+ years experience in auto claims handling
  • Total loss handling experience
  • BA/BS or equivalent preferred
  • State licensing desirable
Responsibilities
  • Deliver an empathetic, best-in-class claims experience to Turo hosts and guests
  • Investigate and resolve assigned auto physical damage claims
  • Resolve Turo claims with speed and accuracy
  • Coordinate claims processing with Turo's third party vendors
  • Contribute to continuous improvement in Turo’s processes for claims handling
  • Be an active contributor to Turo’s claims department

As a leading car sharing marketplace, Turo offers a unique workplace environment that emphasizes technological empowerment and a robust user-centric approach. Its platform not only facilitates diverse vehicular access in multiple countries but also fosters an agile and adaptive business model, making it a conducive environment for professionals passionate about leveraging technology to enhance consumer convenience and accessibility.

Company Stage

Private

Total Funding

$746.3M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

4%

1 year growth

25%

2 year growth

91%